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Kyle Durrence Chevrolet GMC

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (235 reviews)
Visit Kyle Durrence Chevrolet GMC
Sales hours: 8:30am to 6:00pm
Service hours: 7:30am to 5:30pm
View all hours
Sales Service
Monday 8:30am–6:00pm 7:30am–5:30pm
Tuesday 8:30am–6:00pm 7:30am–5:30pm
Wednesday 8:30am–6:00pm 7:30am–5:30pm
Thursday 8:30am–6:00pm 7:30am–5:30pm
Friday 8:30am–6:00pm 7:30am–5:30pm
Saturday 9:00am–4:00pm 8:30am–1:00pm
Sunday Closed Closed
New (855) 871-4944 (855) 871-4944
Used (855) 869-9793 (855) 869-9793
Service (855) 871-5804 (855) 871-5804

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (235 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Kyle Durrence Chevrolet GMC from DealerRater.

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number 1 best salesperson and best dealership

everyone was so sweet and friendly everyone made you feel special and at home every question was answered i have went to other places to buy a automobile but in my book your number 1 in all

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Cathy, thank you so much for the positive review! We always strive to provide top quality service to every guest and are pleased to see your feedback.

An Amazing Experience!

I believe that the experience at a dealership starts with its people and it continues from there with the Delerships overall building, grounds quality and then it’s inventory. NeSmith absolutely exceeds on all of these areas. They have the most friendliest personnel that I’ve ever seen, their building is beautiful, the exterior and interior are well maintained and best of all, they have athe largest inventory, diverse selection of automobiles and (custom) Trucks not found anywhere. I found that The Service and Parts Department continues and makes sure that your buying experience doesn’t stop there, they make sure that your new vehicle receives its necessary service on time, they also provide you with the installation of any additional accessories that parts may offer you or that you may want to enhance your new or used vehicle experience. Thank y’all for a job well done !!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Hubert

The experience was great! Everyone was very helpful and pleasant. It was like dealing with family.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hubert, thank you for sharing your positive experience! If you have any further questions, please give us a call. We're always happy to help!

Service

Service Was Fast and Efficient. Staff was helpful as always.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 3.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thomas Love, we're so glad that we were able to go above and beyond your expectations! Please don't hesitate to reach out if there's anything additional we can do for you.

Excellent Service

Staff accomodated my every need. The staff met all my request and had all work done on time and in a professional manner. Tommy and Earl met and exceeded all my reuqest.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

NeSmith Chevrolet has a fantastic Service Department!

I brought my car in late one Sunday night (December 3, 2017) and parked it out back, then used the drop box for my note and keys. Matt Blocker had suggested that I do this the very next time that the ongoing problem occurred, so that they would be able to read the codes before the battery was jumped off. They have been working on this problem for several months. (Once on July 11, 2017, and again on November 13-15, 2017.) In following Matt Blocker's instructions, he and the service department were actually able to determine the specific problem and fix it this time! I am so happy and impressed!! Thanks to all of you for making sure that you fixed it right! For the first time in a year, I am confident that I won't be stranded again! (The problem first occurred in Rome, GA, on December 30, 2016 through January 3, 2017, and Riverside Chevrolet claimed to have fixed it. I continued having the problem again in July and also November, and then again recently.) I appreciate the great people at NeSmith for insisting on doing it right! Thank you, Carol Ann Fischer

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Stephanie Gillis

I'm truly thankful for Jeremy and Bootsy for going over and beyond to get me in my Malibu and for everyone that worked behind the scenes thank you, thank you keep up the great work

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 1.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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New truck

Great experience, personal service and just good people to do business with.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Fast and professional.

The staff was AWESOME got me in and out. Answered questions referring to my truck. and recommended things to do in the future. GREAT job.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Service

I purchased tires and a 4 wheel alignment. The service from the parts department and service department was outstanding. The price was very fair, the work that was done was fast and professional. Thank you, Michael Avery

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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