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Ferman BMW

(9,548 reviews)
Visit Ferman BMW
Sales hours: 9:00am to 6:00pm
Service hours: 8:00am to 5:00pm
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Sales Service
Monday 9:00am–8:00pm 7:30am–6:30pm
Tuesday 9:00am–8:00pm 7:30am–6:30pm
Wednesday 9:00am–8:00pm 7:30am–6:30pm
Thursday 9:00am–8:00pm 7:30am–6:30pm
Friday 9:00am–8:00pm 7:30am–6:30pm
Saturday 9:00am–6:00pm 8:00am–5:00pm
Sunday 12:00pm–5:00pm Closed
2019 state dealer award
View 11 awards
2019 state dealer award 2017 state dealer award
2026 consumer dealer award 2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award
New (877) 602-1891 (877) 602-1891
Used (877) 439-7521 (877) 439-7521
Service (888) 694-5143 (888) 694-5143

Reviews

(9,548 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Ferman BMW from DealerRater.

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Sal did a good job of accommodating?

Sal did a good job of accommodating?All of my needs and making sure that I knew everything that I needed to know about what would take place.And what time I could come back and get my car.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Great experience purchasing my I8.

Great experience purchasing my I8. Kept me in the loop for an out of state purchase and helped me coordinate shipping it to Ohio. Really outstanding customer service.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Seamless process when buying a car!

Seamless process when buying a car!Cudos to Shawn Mazzoni as well as Tom Berges.I found the right replacement BMW and the two of them made the process painless!

Rating breakdown (out of 5):
Customer service
Buying process
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

I have been using this dealership for many years and

I have been using this dealership for many years and always satisfied. Not once have I ever had a bad experience. Alex in the sales team is awesome. I usually have Caesar in the service team, but this past visit I had Sal and he was just as awesome!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Everyone is warm and friendly Roy in service is the best

Everyone is warm and friendly Roy in service is the best Roy takes the stress out of service He would be one of the reason I will purchase my next BMW at Ferman

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Ror Landis always professional, courteous and

Ror Landis always professional, courteous and knowledgeable. Treats us as valued customers and goes the extra mile to assure everything done right.

Rating breakdown (out of 5):
Customer service
Buying process
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Fantastic service as always from Sal.

Fantastic service as always from Sal. He makes it such an easy experience when I need anything.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Honest and efficient.

Honest and efficient. Super professional staff that took care of me and my car for me.

Rating breakdown (out of 5):
Customer service
Buying process
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Ferman BMW is a great dealership due to the great people

Ferman BMW is a great dealership due to the great people who make up the organization. Mario Borbolla and Alan Mazur completed our most recent acquisition with the efficiency and professionalism they are known for.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

She was great!

She was great! Very knowledgeable about the vehicle, helpful, and was patient as we completed the paperwork after closing.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.