Reviews
Ron Chwalek
Ron was extremely helpful and quick. He repaired my windshield wiper and checked to see that everything was in order. If this was my old car dealer it would have been hours of waiting. Ron got the job done in minutes. Excellent.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Our goal is to "get you back on the road" in a timely manner! THank you for choosing New Country Mercedes Benz!
Amazing service every time!!
Every time I visit New Country Mercedes, Ron Chwalek is always there to help immediately. He helps make the service process comfortable from the time I arrive until the time I leave. Great customer service is what I always receive at New Country!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for your kind words, we are delighted to assist! Thank you for being part our New Country Family!
Great Service!
The Service department was a pleasure to deal with. I needed wiper blades for my Mercedes. It was a quick and easy process where I was well guided by Rob Chwalek. He took me over to the Parts department for the purchase and installed it for me and even topped up the washer fluid at no additional cost. He patiently answered all my queries around the upcoming service. Truly a pleasure to deal with.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for your kind words and for being our valued New Country family member!
Satisfied Customer!
Ron Chwalek was great! Knowledgeable and professional. Explained everything I needed to know about the supposed issue with my passenger side air bag. Thanks, Ron!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Glad to hear Ron assisted with your Mercedes Benz, we are here to help!
Tyre pressure was low
Very good service representative, very knowledgeable, very polite. He's a excellent guy, He also check if I needed fluids in my car, which he top up. I appreciated the service of Ron Chwalek.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Customer
Ron Chwalek was competent and respectful. Could not have been better. He identified my immediate problem but then went on to check and deal with other issues as well.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We value you, our customer - thank you for choosing New Country Motor Cars Mercedes Benz!
Ron Chwalek
Ron Chwalek was terrific. He was quick , thorough, and friendly. He did a great job. Everyone was very helpful. I was very satisfied with everything that was done.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
We enjoy assisting you! Thank you for choosing New Country Mercedes Benz!
Horrible service
Horrible experience. Have 2017b GLE AMG with 27K miles. Dealer wants $1300 for breaks repair. It means rotors and pads. Not even single light warning about breaks came on
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
We hope after discussion and explanation of how the brakes were warped causing your vibration that the repair would be the replacement of the brakes and rotors helped. We also hope our assistance in this repair made you happy and satisfied, we value our customers.
Quick and easy service to replace a headlight
Today Ron Chealek and Tech Tony Araujo provided excellent customer service by quickly replacing a burned out headlight on my GLK 350. Ron was very pleasent to work with and Tony got me back on the road quick. Very pleased as always with New Country attention to the customer.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
We love to get our friends "back on the road"! Thank you for choosing New Country Mercedes Benz!
Terri from Manchester
This is the second time that Ron Chwalek, service provider, at New Country helped me with questions I had about my car, without an appointment. Just drove up. Thank you very much!!! People power is important, not an app.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
We are delighted to assist you the way you like, in person! We appreciate you and thank you for being part of our New Country family!
