Reviews
Was treated like a criminal.
Was treated like a criminal. Wouldn't recommend this place to my worst enemy! I got a quote from a competitor that they wouldn't honor. So, I went to Butler Lexus in Union City - an hour away - and bought the same vehicle for approximately $5,000 LESS!
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
- Did not make a purchase
I’m truly sorry you felt this way during your experience with us. That’s not how we want anyone to feel when visiting our dealership. While pricing can vary between dealerships based on different factors, I regret that we weren’t able to meet your expectations. We appreciate your feedback and will use it to improve our approach. If there’s anything I can do to address your concerns, please don’t hesitate to reach out. Ruben Santiago General Manager Nalley Lexus Roswell 770-284-8580
We recently visited four auto dealerships in the greater
We recently visited four auto dealerships in the greater Atlanta area. The folks at Nalley Lexus Roswell were exceptional! Manny and Alex teamed up to work with us to find and purchase a Lexus 350 RX hybrid. It wss as s a seamless experience from start to finish. You’ll love doing business with this crew!!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We had a wonderful experience working with Carmen Panzica
We had a wonderful experience working with Carmen Panzica he was very polite and very knowledgeable. He listens to your requests and asks thoughtful and helpful questions. A very enjoyable experience.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Manny was super helpful as we navigated the process to
Manny was super helpful as we navigated the process to purchase a new GX550. I couldn’t be happier.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
They were very polite, helpful and passionate and
They were very polite, helpful and passionate and patient. They took time to show you all the details of vehicle
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
The service was exceptional.
The service was exceptional. From the moment you walk on the lot you feel at home. Thank you Manny!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Manny was very knowledgeable and friendly.
Manny was very knowledgeable and friendly. He is a pro. Will recommend. Great job! Thanks
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Manny is really helping me find the right car.
Manny is really helping me find the right car. He has been very helpful. It is a pleasure to work with him.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Alex is amazing, ver nice, efficient, and patient.
Alex is amazing, ver nice, efficient, and patient. Everyone in the dealership is courteous snd friendly.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
My name is Victoria S.
My name is Victoria S. I purchased a used vehicle which had some issues that needed to be resolved. Justin in the service department was very helpful and understanding. He solved the problem and made sure that I was happy with the results! If I ever have any issues I will consult with Justin. From my understanding he was recently transferred to this location. He's a great addition to the dealership!! Thanks for everything Justin!! :) Victoria S.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair