Skip to main content

Northside Lexus

(8,867 reviews)
Visit Northside Lexus
Sales hours: 9:00am to 7:30pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–7:30pm 7:30am–6:00pm
Tuesday 9:00am–7:30pm 7:30am–6:00pm
Wednesday 9:00am–7:30pm 7:30am–6:00pm
Thursday 9:00am–7:30pm 7:30am–6:00pm
Friday 9:00am–7:00am 7:30am–6:00pm
Saturday 9:00am–6:00pm 8:00am–5:00pm
Sunday Closed Closed
2025 state dealer award
View 11 awards
2025 state dealer award 2024 state dealer award 2023 state dealer award 2022 state dealer award 2020 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award
New (281) 552-8808 (281) 552-8808
Used (888) 458-0258 (888) 458-0258
Service (888) 471-0508 (888) 471-0508

Reviews

(8,867 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Northside Lexus from DealerRater.

Want to share your experience with this dealership?

Write a review

Mr. Bomar was excellent to work with and no pressure!

Mr. Bomar was excellent to work with and no pressure! Also the technology team, Melissa and others, all were so welcoming and helpful as I called to ask questions about my new Lexus! They were so friendly making it easy to call back with any questions!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We're so pleased to know that Mr. Bomar and our team were able to assist you with your new Lexus at Northside Lexus! We always aim for a no-pressure, friendly environment where all questions are welcome. Thanks for the review!

Ashley was very helpful and took the time to explain in

Ashley was very helpful and took the time to explain in detail all the aspects of our new vehicle.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Congrats on your new vehicle! The Northside Lexus team is so glad to hear that Ashely was helpful and ensured you understood all the new features you get to enjoy. Safe travels!

Great vehicles, great personnel, great value for your

Great vehicles, great personnel, great value for your investment, awesome facilities with all the bases covered

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
0 people out of 0 found this review helpful.
Dealer response

Thanks for the high praise! We're glad to know you had a great experience at Northside Lexus. Enjoy your new ride!

As most of us know, buying a car can be pretty

As most of us know, buying a car can be pretty stressful…. However, this was quite honestly the smoothest experience I’ve ever had. We reserved a vehicle in December since I wanted a couple of options that were not available on anything in stock. We had expectations that we wouldn’t see a matching vehicle planned to be built by Lexus for at least a couple of months or more at the earliest. Jesse was very professional, forthcoming with all information and honest about the process. To my surprise, Jesse called to let me know they found one with just a couple weeks later! It was early enough in the process to be able to add or remove some options before the build process, so we made our choices. Little did I know that by end of January, my vehicle would be built, shipped and arrived at the dealership! Neither Jesse nor Jeff (financing) was pushy or tried to get us to add packages we weren’t interested in - just needed to make us aware of all options available. When we came in to sign paperwork and pick up my new RX350, there was no stress, no haggling, no crazy negotiations to deal with. It was smooth and not at all stressful. We were not rushed in and out, Jesse took the time to make sure we understood everything that we may need to know about the bells and whistles on the vehicle…. And made sure we had all of our questions answered before heading out with our purchase :) I would absolutely purchase from Northside Lexus again without question or concern. They are top notch! Highly recommend!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We're delighted to know that Jesse and Jeff made your car-buying experience smooth and stress-free at Northside Lexus. We appreciate the recommendation! Enjoy your new Lexus RX 350!

Don, was delightful and explained very well thru the

Don, was delightful and explained very well thru the process. We were able to negotiate in good faith and agreed well for both of us. The deal was painless and I was extremely satisfied with the car and the price.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We're glad to know that Don was able to guide you through the process and make your experience at Northside Lexus a satisfying one. We appreciate your feedback—enjoy your new car!

Nick Makrakis and Herb Mills III were great to work with.

Nick Makrakis and Herb Mills III were great to work with. Nick was very polite and knowledgeable about the car and was very honest. Herb knew almost everything about the new TX. I had a great experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We're glad to know that Nick and Herb provided you with a great experience and expertly explained all the features of the TX! Thanks for sharing your five stars with Northside Lexus - happy driving!

Jesse was helpful but we weren’t impressed with the

Jesse was helpful but we weren’t impressed with the financing person and didn’t appreciate some of his remarks.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We appreciate your feedback and we're glad to know that Jesse was helpful. I apologize if the financing process didn't meet your expectations. If you would like to discuss any further details from your interaction, I would be happy to take your call. Best, Doug Gilmer - Finance Manager - 281-569-3477

Best experience I had working with Randy Finance just

Best experience I had working with Randy Finance just awesome awesome service no haggling it’s just too good

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We're so glad to know you had a great experience with our team at Northside Lexus, especially Randy from Finance. Thanks for sharing your feedback and we look forward to serving you again!

We did have a great experience.

We did have a great experience. Bobby did an amazing job hi did take care of us very well. We are really happy to be now a member of Lexus. Looking forward for our next purchase

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Alonso, it's great to know that Bobby took good care of you at Northside Lexus. We're delighted to welcome you into the Lexus family and look forward to assisting with your next purchase! Drive safely!

I receive very attentive care at the dealership.

I receive very attentive care at the dealership. I never have to wait long before I am offered a loaner car. Service is excellent. I love going to the dealership. I am always offered something to drink and WiFi service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We're so glad to know you've had such positive experiences at Northside Lexus! It's our pleasure to offer attentive service and make your visits as comfortable as possible. Thanks for the review, we look forward to seeing you next time!