Northside Lexus

All were pleasant to deal with. Had along wait when it was turned over to finance person. Had to drive back to Arlington.

After waiting for my new car to arrive I was very happy with the purchasing experience. Michael Featherstone stayed in touch and was very professional.

Very knowledgeable, professional and prepared sales team, especially Michael Featherstone, I will recommend to others.

Lisa was so informative and helpful throughout the whole process of buying my new NX! She answered questions quickly and effectively and really simplified things for us. We were talking to representatives from multiple dealerships but Lisa was by far the easiest to work with which really influenced our decision to travel the 4 hours to Northside from out of town instead of buying from a local dealer. She was highly communicative and went out of her way to make sure we got what we wanted! I will definitely be recommending her to friends that may be looking for a new car. Cristian is who connected us with Lisa and he also went above and beyond to help us out! Without Cristian, we wouldn’t have even been looking at Northside as an option but he was really helpful and made sure we didn’t settle for anything less than exactly what we were looking for! Mason helped us in finance and made everything a quick and easy process. Compared to financing experiences with previous buys, we were shocked at how quickly and efficiently he walked us through all of our options. The whole team really impressed us and we’ll definitely be looking at Northside for our future car purchases based on the exceptional service that we received!

Quick comfortable and easy car buying experience. Needs were understood and met. We had visited John multiple times viewing the same car. Never felt pressured but process was seamless from test drive to delivery. Recommend John as a salesperson and Northside Lexus as the dealer.

I very much appreciate working with Nathan Makrakis as I purchased my new GX. He was very very prompt in reaching out to me, responding to my emails, texts, and voice messages. He carefully explained situations, carefully and completely answered my questions, worked to make a solid connection with me, asked his manager various questions to make sure he was giving me the proper information, etc. Nathan did not do a "hard sales press" on me and I very much appreciate that. He seems to be a good man, doing the best job he can for both his employer and his customer. I was very impressed with how he responded to me and worked with me. I believe that if/when I have concerns or questions or need help, Nathan will do what he can on my behalf. I have always appreciated the primary focus of Lexus on customer satisfaction and Nathan's work with me reflects well on himself and on Lexus. I am very glad to have worked with him.

Very simple process in buying a new car. Jason made sure everything was taken care of, very good at keeping us in the loop!

Very impressed with how fast the deal got done and the zero pressure not over the top sales style. Really enjoyed the experience.

Have purchased my last 3 Vehicles from Northside Lexus as always everything went great. I am excited to have my new car in my garage.

Excellent service. Joshua was very helpful , understandable and nice . Definitely recommend him. Great salesman . Nice to deal with him