Reviews
I have been a customer of Northside Lexus for many years
I have been a customer of Northside Lexus for many years and Mike Driskill is the best of the best. He is always pleasant, knowledgeable and makes the experience of getting a new car so seamless. He is awesome!!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We're so glad to know that Mike and our team at Northside Lexus have been able to provide you with such a seamless experience over the years. Thanks for your continued support, we appreciate it!
Lisa did a great job of taking care of me.
Lisa did a great job of taking care of me. The only negative thing I could say is the used car manager trying to lowball my trade by $8,000.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Calitexan, we're glad to know Lisa took good care of you at Northside Lexus. We appreciate your feedback on the trade-in experience and will certainly consider it for future improvements.
I have bought/leased several cars from this dealership
I have bought/leased several cars from this dealership and they have always made my experience pleasant and efficient. I usually go in not totally sure if a deal can be made or if they have the car I want and it seems like magically it happens! It has always been a pleasure working with Marcus in Finance and although Jared is new to me as a sales rep, he treated me like he had always known me and was very personable and helpful.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We're delighted to know that you've had consistently pleasant and efficient experiences with us at Northside Lexus. It's great to see Marcus and Jared could assist you effectively! Thanks for your continued support, we look forward to serving you again when the time comes!
The best experience we have had buying a new car.
The best experience we have had buying a new car. We will definitely be back when it's time for a new one
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We're delighted to know that you had a great car buying experience with us at Northside Lexus! We look forward to seeing you again when it's time for your next new vehicle. Safe travels until then!
Lisa was very nice and kind.
Lisa was very nice and kind. Everything was good except for Darrel. He was not kind. He looked so kind when I met him first. He became increasingly cynical after I didn't select any additional warranty services. I was very displeased and didn't want to ask any more questions. If there were zero stars, I would have rated it. Honestly, I do not want to give him even one star. I hope this review helps your service better. Thank you.
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- Overall experience 3.0
- Does recommend this dealer
- Shopped for a new car
We're sorry to read about your experience. It's important for us that all our customers feel valued and respected, so it's disappointing to learn we didn't meet those expectations this time around. We take feedback like yours seriously as it helps us improve our service quality. If you'd be willing, could you please reach out directly? We would appreciate the opportunity to discuss this further with you and address any concerns or questions you may have left unanswered due to your recent visit. Thank you, Doug Gilmer - Finance Manager - 281-569-3477
This is my first LEXUS, and I am very happy with it.
This is my first LEXUS, and I am very happy with it. The salesmen were very helpful and professional. I am looking forward to getting additional help with usage of all the driving aids and maintenance of the vehicle.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We're delighted to know you had a positive experience with our sales team at Northside Lexus. We look forward to assisting you further in understanding all the features of your new Lexus!
It was another great experience with Joshua.
It was another great experience with Joshua. Even though he was extremely busy he made sure everything went smoothly. Truly appreciate what is 11th or 12th car experience.with Northside.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We're so glad to know that Joshua made your experience smooth and enjoyable at Northside Lexus, even amidst a busy day. Thank you for continuing to choose us for your car needs!
Friendly greeters at the front door and nice atmosphere.
Friendly greeters at the front door and nice atmosphere. Sale people let me browse in peace
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We are so glad you enjoyed your visit to Northside Lexus and our team left a positive impression. Thanks for sharing and leaving us a five-star review!
Ann was very helpful in the whole process of searching
Ann was very helpful in the whole process of searching for a car for me and my family. She was polite and kind and was never pushy to get me to buy a specific car. Ann guided me to select the ideal car for me and was very knowledgeable about the vehicles in stock. She helped me pre-order my car and assisted me in the whole process of getting my car.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Ruben, it's great to know that Ann was able to assist you in finding the perfect car for your family at Northside Lexus. We appreciate your kind words and are here if you need any further assistance!
This is my 4th Lexus to purchase from Northside Lexus.
This is my 4th Lexus to purchase from Northside Lexus. Always an excellent experience. Luis helped me to find the perfect car and was very helpful with the entire experience. I highly recommend Northside Lexus, and for an even better experience go find Luis!!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Nicole, we're delighted to know you had another excellent experience with us at Northside Lexus! Your recommendation means a lot — we'll pass on your kind words to Luis and the team. Enjoy your new Lexus!