Reviews
Impressive dealership with knowledgable employees.
Impressive dealership with knowledgable employees. Needham is an excellent communicator and kept me informed throughout the process. He made sure everything was done properly through delivery.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Allan, we're delighted to know that Needham and our team at Northside Lexus were able to provide you with a top-notch experience. We appreciate your feedback!
Great place with some great people.
Great place with some great people. Very comfortable waiting area with a bunch of new cars to look at while you wait.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We're delighted to know you enjoyed your time at Northside Lexus! It's always our goal to make sure customers feel comfortable while they wait. Thanks for the review!
Overfall everything went good.
Overfall everything went good. Eddie was very helpful , I noticed the 2016 Lexus did not have a first aid kit, is this normal now?
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- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
We're glad to know your experience with Eddie at Northside Lexus was positive! As for the rest of your review, I would be happy to speak with you to see what more I can do to address your concerns. Please don't hesitate to reach out. Best, Tyler Stephens - Pre-Owned Sales Manager - +1 (281) 569-3319
This dealership is simply amazing!
This dealership is simply amazing! Kind, caring, & compassionate people! They care more about you than just trying to sell you a vehicle.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
John, we're so glad to know you had a great experience at Northside Lexus! Our team always aims to put our customers first. Thanks for your kind words and support!
This was by far the easiest car buying experience I’ve
This was by far the easiest car buying experience I’ve ever had! Rylan had our financing set up prior to our arrival. We literally were at the dealership for a total of 30 minutes max So, thank you. for all your help.!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We're so glad to know your car buying experience was a breeze with us at Northside Lexus! It's great that Rylan could help make the process quick and efficient for you. Enjoy your new ride!
Have owned Lexus for 30 years this was the worst
Have owned Lexus for 30 years this was the worst experience I have ever had. Luis the salesman should not get a penny of the commission I will never return to Northside again.
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- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a used car
We're really sorry to read about your experience. We strive for excellence in customer service and it's clear we fell short this time around. I'd like the opportunity to discuss this further with you if possible - please feel free to reach out at your earliest convenience. Thank you, Tyler Stephens - Pre-Owned Sales Manager - +1 (281) 569-3319
A great car buying experience!
A great car buying experience! Everyone we came in contact with was courteous and professional!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We really appreciate your review, Jeremy! Thank you for choosing Northside Lexus and for sharing your experience. Safe travels in your new car!
I appreciate customer service Lexus’s provides ( Jared )
I appreciate customer service Lexus’s provides ( Jared ) I applaud his detailed explanation and walks through the features. Greatly enjoyed the shopping experience especially how all worker’s focus on every customer walking into your facility. Management has cascade throughout all levels of the establishment. As for Jared , second to none, best experience ever. As for the financial, Marcus did an excellent job. Very keen in his environment. Pleasant walking through all the benefits and features Lexus provides. A “WOW” experience
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We're so glad to know that you had a positive and easygoing sales experience at Northside Lexus! It's great to see our team, especially Jared and Marcus, provided detailed explanations and made your shopping journey enjoyable and stress-free. We strive for excellence in all areas of customer service, and we are glad that it shows. Safe travels ahead in your new ride!
Jason Yeomans was amazing and handled my manner of doing
Jason Yeomans was amazing and handled my manner of doing business well. Mason (finance) was equally friendly and responsive.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We're so glad to know that Jason and Mason were able to provide you with an amazing experience at Northside Lexus. Thanks for sharing your feedback, we appreciate it!
It was a pleasure working with them.
It was a pleasure working with them. They delivered on their promises. So far everything has been very professional.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Tim, we're glad to know you had a positive experience with our team at Northside Lexus. Drive safely, and we hope to see you back again down the road!