Reviews
We purchased our 5th Lexus from Northside and the
We purchased our 5th Lexus from Northside and the experience could not have been better.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for choosing Northside Lexus. We appreciate your positive feedback!
This is my 3rd Lexus from this dealership.
This is my 3rd Lexus from this dealership. The experience and customer service is always excellent.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the review! We appreciate your support and hope to see you back again at Northside Lexus!
Great experience!
Great experience! Eric was very helpful and kind. It was very easy and efficient to buy a car.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for reviewing Eric and Northside Lexus! We truly appreciate your feedback and wish you many safe miles ahead!
I’m a loyal Northside Lexus Client.
I’m a loyal Northside Lexus Client. Excellent service always with a smile. 8 years
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Lisa, thank you for being a loyal Northside Lexus customer! We appreciate your five-star review and eight years of business. See you soon!
Very happy with my new car.
Very happy with my new car. Good inventory and selection. Javier was great and very helpful
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your 5 stars and shoutout to Javier! All of us at Northside Lexus appreciate your feedback!
I was very impressed with the showroom and the cordial
I was very impressed with the showroom and the cordial staff. The only negative was that the sales manager allowed me to leave only to call us back an hour later to close our deal. I thought this old style of selling was passe. Guess I was wrong. However, I love my RX350h!
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- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
We're glad to know you loved our showroom and staff at Northside Lexus. We apologize if the sales process seemed outdated, we'll take your feedback into consideration for future improvements. We are wishing you safe travels in your new vehicle!
The service was very nice and they helped me find my car!
The service was very nice and they helped me find my car! I recommend Northside Lexus!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the review! We appreciate the kind feedback and hope to see you again at Northside Lexus!
We shopped and researched new car ideas for 1 year,
We shopped and researched new car ideas for 1 year, decided what we wanted, color and the price we expected to pay. We walked in and thought, "there it is", turned around and met Joshua, he made it quick and clear. We were very pleased with our experience.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Michael, it's great to know that Joshua and our team at Northside Lexus were able to assist you in finding the perfect car. We appreciate your patience during the research process and are glad we could meet your expectations!
Just yesterday I purchased my third Lexus.
Just yesterday I purchased my third Lexus. 2014, 2019, and then now a 2023. My experience yesterday went so well. All done in a minor 2 hours !! Sales Agent John Makrakis was great to work with and Finalcial Agent Mason Wroten was amazing !!! The Service Department is always top-notch!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Terry, it's fantastic to know you had a great experience with John and Mason at Northside Lexus. We're glad we could make your third Lexus purchase smooth and efficient! Enjoy the ride in your new 2023 model!
Excellent service, accommodating and helpful staff,
Excellent service, accommodating and helpful staff, beautiful vehicles and one of the nicest dealership facilities I have seen.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We appreciate your feedback! It's great to know you enjoyed our service and facilities at Northside Lexus. We strive for excellence in all we do - thanks again!
