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Northside Lexus

(8,859 reviews)
Visit Northside Lexus
Sales hours: 9:00am to 6:00pm
Service hours: 8:00am to 5:00pm
View all hours
Sales Service
Monday 9:00am–7:30pm 7:30am–6:00pm
Tuesday 9:00am–7:30pm 7:30am–6:00pm
Wednesday 9:00am–7:30pm 7:30am–6:00pm
Thursday 9:00am–7:30pm 7:30am–6:00pm
Friday 9:00am–7:00am 7:30am–6:00pm
Saturday 9:00am–6:00pm 8:00am–5:00pm
Sunday Closed Closed
2025 state dealer award
View 11 awards
2025 state dealer award 2024 state dealer award 2023 state dealer award 2022 state dealer award 2020 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award
New (281) 552-8808 (281) 552-8808
Used (888) 458-0258 (888) 458-0258
Service (888) 471-0508 (888) 471-0508

Reviews

(8,859 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Northside Lexus from DealerRater.

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We purchased our 5th Lexus from Northside and the

We purchased our 5th Lexus from Northside and the experience could not have been better.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for choosing Northside Lexus. We appreciate your positive feedback!

This is my 3rd Lexus from this dealership.

This is my 3rd Lexus from this dealership. The experience and customer service is always excellent.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the review! We appreciate your support and hope to see you back again at Northside Lexus!

Great experience!

Great experience! Eric was very helpful and kind. It was very easy and efficient to buy a car.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for reviewing Eric and Northside Lexus! We truly appreciate your feedback and wish you many safe miles ahead!

I’m a loyal Northside Lexus Client.

I’m a loyal Northside Lexus Client. Excellent service always with a smile. 8 years

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Lisa, thank you for being a loyal Northside Lexus customer! We appreciate your five-star review and eight years of business. See you soon!

Very happy with my new car.

Very happy with my new car. Good inventory and selection. Javier was great and very helpful

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your 5 stars and shoutout to Javier! All of us at Northside Lexus appreciate your feedback!

I was very impressed with the showroom and the cordial

I was very impressed with the showroom and the cordial staff. The only negative was that the sales manager allowed me to leave only to call us back an hour later to close our deal. I thought this old style of selling was passe. Guess I was wrong. However, I love my RX350h!

Rating breakdown (out of 5):
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  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

We're glad to know you loved our showroom and staff at Northside Lexus. We apologize if the sales process seemed outdated, we'll take your feedback into consideration for future improvements. We are wishing you safe travels in your new vehicle!

The service was very nice and they helped me find my car!

The service was very nice and they helped me find my car! I recommend Northside Lexus!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for the review! We appreciate the kind feedback and hope to see you again at Northside Lexus!

We shopped and researched new car ideas for 1 year,

We shopped and researched new car ideas for 1 year, decided what we wanted, color and the price we expected to pay. We walked in and thought, "there it is", turned around and met Joshua, he made it quick and clear. We were very pleased with our experience.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Michael, it's great to know that Joshua and our team at Northside Lexus were able to assist you in finding the perfect car. We appreciate your patience during the research process and are glad we could meet your expectations!

Just yesterday I purchased my third Lexus.

Just yesterday I purchased my third Lexus. 2014, 2019, and then now a 2023. My experience yesterday went so well. All done in a minor 2 hours !! Sales Agent John Makrakis was great to work with and Finalcial Agent Mason Wroten was amazing !!! The Service Department is always top-notch!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Terry, it's fantastic to know you had a great experience with John and Mason at Northside Lexus. We're glad we could make your third Lexus purchase smooth and efficient! Enjoy the ride in your new 2023 model!

Excellent service, accommodating and helpful staff,

Excellent service, accommodating and helpful staff, beautiful vehicles and one of the nicest dealership facilities I have seen.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

We appreciate your feedback! It's great to know you enjoyed our service and facilities at Northside Lexus. We strive for excellence in all we do - thanks again!