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Northside Lexus

(8,859 reviews)
Visit Northside Lexus
Sales hours: 9:00am to 6:00pm
Service hours: 8:00am to 5:00pm
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Sales Service
Monday 9:00am–7:30pm 7:30am–6:00pm
Tuesday 9:00am–7:30pm 7:30am–6:00pm
Wednesday 9:00am–7:30pm 7:30am–6:00pm
Thursday 9:00am–7:30pm 7:30am–6:00pm
Friday 9:00am–7:00am 7:30am–6:00pm
Saturday 9:00am–6:00pm 8:00am–5:00pm
Sunday Closed Closed
2025 state dealer award
View 11 awards
2025 state dealer award 2024 state dealer award 2023 state dealer award 2022 state dealer award 2020 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award
New (281) 552-8808 (281) 552-8808
Used (888) 458-0258 (888) 458-0258
Service (888) 471-0508 (888) 471-0508

Reviews

(8,859 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Northside Lexus from DealerRater.

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Everyone from reception through sales and finance were

Everyone from reception through sales and finance were professional polite and friendly. The facility was exceptional, comfortable.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Thanks for the kind words and five-star review! We're glad to know you had a comfortable and friendly experience at Northside Lexus.

Beautiful dealership with attentive sales and finance

Beautiful dealership with attentive sales and finance team. Listened to what we needed and made it an overall smooth and pleasant experience.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Dealer response

We're glad to know you had a smooth and pleasant experience at Northside Lexus! Thanks for your kind words!

Actually, since we live in Dallas, we got information

Actually, since we live in Dallas, we got information about our now 2021 RX 350 from Mark over the phone. I knew exactly the outside and interior color I wanted. Mark had one at your dealership. . It is certified and looks brand new!! We couldn’t be happier!!! And Mark went the “extra mile” when he drove half way to Dallas. He met us and delivered this car and picked up our trade-in vehicle. Thank you Mark for making this car sales transaction the easiest we have ever experienced. You will be our “go to” man for any future Lexus purchases.

Rating breakdown (out of 5):
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  • Overall experience 5.0
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Dealer response

Mary, it's fantastic to know that Mark went above and beyond to ensure your satisfaction with the purchase of your 2021 Lexus RX 350 at Northside Lexus! We expect nothing less than a smooth experience for our customers. We appreciate your business and hope you enjoy your new ride!

The sales force was excellent and friendly.

The sales force was excellent and friendly. It was a very good experience. It was the first time I didn't regret buying a car. Thanks.

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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

We're delighted to know you had a positive experience with our sales team at Northside Lexus. It's great that we could make your car-buying process go smoothly. Drive safely, and we hope to see you back!

As soon as I walked up the stairs there was a family

As soon as I walked up the stairs there was a family waiting for me.:)

Rating breakdown (out of 5):
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  • Overall experience 5.0
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  • Shopped for a used car
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Dealer response

Cindy, thank you for the review! We appreciate the kind feedback and hope to see you again at Northside Lexus!

I was outside looking at cars, when Mr.

I was outside looking at cars, when Mr. Needham came and offered his assistance. He spent more than 3 hrs. with a senior citizen that had no idea what she wanted. He was very knowledgeable, patience and the kind of person you would want for your family to buy an automobile from. I would highly recommend Needham.

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  • Overall experience 5.0
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Dealer response

We're so glad to know that Mr. Needham was able to assist you in finding the perfect car at Northside Lexus! His dedication and knowledge are just some of the things we pride ourselves on. Thanks for recommending us, it means a lot!

John was very knowledgeable and personable.

John was very knowledgeable and personable. He made the transaction of spending that kind of money comfortable.

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  • Overall experience 5.0
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Dealer response

We're glad to know that John made your transaction comfortable and smooth at Northside Lexus. We appreciate the positive feedback!

Very professional, selection, trade-in and purchase

Very professional, selection, trade-in and purchase agreement through phone, just stop by the dealership signed and pick-up the vehicle in less than two hours.

Rating breakdown (out of 5):
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  • Overall experience 5.0
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  • Shopped for a new car
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Dealer response

We're glad to know that you found our process at Northside Lexus efficient and professional. Thanks for the positive feedback, and we hope to see you back again down the road!

David Trice, Victoria and Clayton made the car buying

David Trice, Victoria and Clayton made the car buying experience a simple and fun filled experience. The dealership was immaculate!

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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Dealer response

We're delighted to know that David, Victoria, and Clayton made your car-buying experience enjoyable at Northside Lexus. Thanks for noticing our clean dealership too! We appreciate the feedback.

Everyone at the dealership was very nice and helpful.

Everyone at the dealership was very nice and helpful. Luis Ortega was great. He was very polite and knowledgeable about the vehicles, and the warranties. I would definitely recommend him to anyone looking for a car.

Rating breakdown (out of 5):
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  • Overall experience 5.0
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  • Shopped for a used car
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Dealer response

Carlene, it's fantastic to know that Luis and our team at Northside Lexus were able to provide you with a great car-buying experience. We appreciate your recommendation!