Reviews
Very efficient and personable.
Very efficient and personable. Gave me all the information needed and was very polite. He made me feel welcome
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
When a Northside Lexus customer says words like this, we know we're doing things right! Thanks for the stellar review!
Doug is excellent!
Doug is excellent! This is about the 5th car I have bought at NSL and Doug as the salesman. Always been straight with me in every transaction and has provided 5 star customer service every time.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your review! We're so glad to hear that Doug has consistently provided excellent customer service during all of your visits. We appreciate your loyalty and look forward to assisting you with any future car purchases at Northside Lexus. Have a great day!
I have owned seven Lexus vehicles over a span of 35
I have owned seven Lexus vehicles over a span of 35 years. The courtesy and professionalism I have received through the salesman Mike Driskill and the Northside Lexus team has been exceptional. My salesman is very knowledgeable about the vehicles and available for questions after the vehicle is purchased. I have always been satisfied with vehicles and my salesman, Mike Driskill. I have owned them most of my life and would not dream of purchasing any other brand. The Lexus vehicle is superior in looks and in service. I am enjoying my new ES 350 this summer. It is definitely excellence at its best!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your loyalty to Northside Lexus, Martha! We're delighted to hear that Mike and our team have consistently provided exceptional service throughout the years. Enjoy your new ES 350, and thank you for choosing us as your trusted brand. Have a fantastic summer!
Northside lexus is the best dealership by a long shot and
Northside lexus is the best dealership by a long shot and I'm glad I'm a customer
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the review! We hope to see you back again at Northside Lexus. Safe travels!
Needham was fenomenal from start to finish.
Needham was fenomenal from start to finish. Super helpful and knowledgeable. He is such a great person to work with. Thank you!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for the 5-star review! It's awesome to hear that Needham ensured your visit to Northside Lexus was phenomenal from start to finish. We appreciate your business and support. Happy driving!
I traveled from a Dallas suburb to purchase an RX 350
I traveled from a Dallas suburb to purchase an RX 350 from this dealership. I had an excellent experience working with Randy Covert. I love my car!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for choosing Northside Lexus, Nora! We're so glad to hear that Randy provided you with an excellent experience. Enjoy your new Lexus RX 350, and drive safely!
The dealership was very nice and the staff was extremely
The dealership was very nice and the staff was extremely helpful and professional. Vehicle was well priced and extremely clean. Will recommend.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi Gabe, thank you for the great review! We're glad to hear that our dealership and staff provided you with a nice experience. We appreciate your recommendation and hope to see you again at Northside Lexus in the future!
Friendly atmosphere.
Friendly atmosphere. John was great when we were negotiating and not pressuring us at all. I loved that.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks for leaving us a five-star review. We're glad to hear that John provided you with a friendly and pressure-free experience during the negotiation process. If there's anything else we can do for you, just let us know. Have a great day!
The experience purchasing my vehicle was painless and the
The experience purchasing my vehicle was painless and the process was smooth. Only concern is I purchased a tinting package and am still waiting for someone to contact me to schedule.
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- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for your business and review of Northside Lexus! I am glad to hear your buying experience went smoothly. Regarding your tinting package, if you could give me a call, I would be happy to schedule a time for you. Please feel free to call me at any time. Thank you, David Perry - New Vehicle Sales Manager - 281- 569 3300
Herb was GREAT.
Herb was GREAT...THTS HOW IT SHOULD ALWAYS BE WHEN BEIN A CAR...GREAT CUSTOMER SERVICE..NOO PROLONG WAITING
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for working with the Northside Lexus team, Jay. We will pass along your kind words to Herb. Enjoy the new ride!
Herb was great .Thts wht buying a car should be like
