Reviews
Wow wow wow!
Wow wow wow! What an amazing customer service provided by Lisa Scogin. Not only did she secure the best price for my sister (lives out of state), she also flew her out on her own dime to pick up the car. Talk about the ultimate white glove service!! Buying future Lexus vehicles only from her!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We're delighted to hear about the exceptional service you received from Lisa at Northside Lexus! It's fantastic that she went above and beyond to ensure a smooth experience for your sister. We look forward to assisting with any future Lexus purchases!
Victoria was pleasant, friendly and helpful for my
Victoria was pleasant, friendly and helpful for my purchasing experience. I’m she’ll spend time with you to make sure everything is ok during your purchase.
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- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
We're glad to hear that Victoria made your purchasing experience at Northside Lexus a positive one. Thank you for sharing your feedback!
Came to look around and left with a Lexus.
Came to look around and left with a Lexus. Was certainly a fun Black Friday
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for taking the time to write Northside Lexus a review!
If you're looking for excellent customer service, look no
If you're looking for excellent customer service, look no further! You won't be disappointed with the team at North Side Lexus!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Josh, we're delighted to hear you had such a positive experience with the Northside Lexus team! Thank you for your kind words and support.
Northside Lexus treated me a lot better compare to my own
Northside Lexus treated me a lot better compare to my own neighborhood dealership. Excellent service.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We're delighted to hear that you received excellent service at Northside Lexus! Thank you for choosing us and sharing your experience. Safe travels in your new ride!
My Lexus purchase was a great experience.
My Lexus purchase was a great experience. Julio was most helpful and very knowledgeable about the cars, including the features.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Michael, we're delighted to hear that Julio made your Lexus purchase a great experience at Northside Lexus. Thank you for sharing your positive feedback!
Nathan was very helpful and patient while we test drove
Nathan was very helpful and patient while we test drove multiple cars multiple times. The dealership is spotless and everyone I interacted with was very polite and helpful. The only minor thing was an F&I manager not getting back to me to answer a credit application question, but that didn't really matter.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Paul, we're delighted to hear that Nathan and the team at Northside Lexus provided you with a great experience! We appreciate your feedback and will address the communication issue you mentioned. If there's anything else we can do for you, please let us know. Thank you for choosing us! - Doug Gilmer - Finance Manager - 281-569-3477
This was the best experience we’ve ever had at a car
This was the best experience we’ve ever had at a car dealership! Everyone was extremely polite and professional. Both the sales and the finance process were exceptional. We will definitely be returning for our next purchase. Northside Lexus is a level above everyone else.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Austin, we're delighted to hear that your experience at Northside Lexus was exceptional from start to finish! Thank you for recognizing our team's efforts and choosing us for your automotive needs. We look forward to welcoming you back in the future!
Every employee I encountered were very helpful and
Every employee I encountered were very helpful and friendly!! The showroom is so clean and organized
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the wonderful feedback! We're delighted to hear that our team at Northside Lexus made your visit enjoyable and that you appreciated our clean showroom. We look forward to welcoming you back soon!
Gerson was incredibly helpful, knowledgeable, and a
Gerson was incredibly helpful, knowledgeable, and a pleasure to work with throughout the car-buying process! The finance department was efficient, which I appreciated, but the heavy push for extended warranties was uncomfortable and almost made me reconsider the deal. Overall, I'm grateful for Gerson’s excellent service.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for sharing your experience with us at Northside Lexus! We're glad to hear Gerson provided excellent service and that the finance process was efficient. We appreciate your feedback regarding the extended warranties, and we'll take it into consideration moving forward. Enjoy your new vehicle!