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Northside Lexus

(8,923 reviews)
Visit Northside Lexus
Sales hours: 9:00am to 7:30pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–7:30pm 7:30am–6:00pm
Tuesday 9:00am–7:30pm 7:30am–6:00pm
Wednesday 9:00am–7:30pm 7:30am–6:00pm
Thursday 9:00am–7:30pm 7:30am–6:00pm
Friday 9:00am–7:00am 7:30am–6:00pm
Saturday 9:00am–6:00pm 8:00am–5:00pm
Sunday Closed Closed
2025 state dealer award
View 11 awards
2025 state dealer award 2024 state dealer award 2023 state dealer award 2022 state dealer award 2020 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award
New (281) 552-8808 (281) 552-8808
Used (888) 458-0258 (888) 458-0258
Service (888) 471-0508 (888) 471-0508

Reviews

(8,923 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Northside Lexus from DealerRater.

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Excellent service and attention given to the customer.

Excellent service and attention given to the customer. Salesman took time to answer all the questions.

Rating breakdown (out of 5):
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  • Overall experience 5.0
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  • Shopped for a used car
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Dealer response

We're delighted to hear that you received excellent service and thorough attention from our team at Northside Lexus. Thank you for sharing your experience, and we hope you're enjoying your new vehicle!

Professional, courteous, pleasant experience, they seem

Professional, courteous, pleasant experience, they seem to genuinely care about their clients and Mark Green was pleasant to deal with

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  • Overall experience 5.0
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Dealer response

We're delighted to hear that Mark and the Northside Lexus team provided you with a professional and pleasant experience. Thank you for sharing your feedback, we truly value our clients!

Bought a used Lexus from my neighbor, she had high praise

Bought a used Lexus from my neighbor, she had high praise for Northside Lexus. First time owning this brand. Took it in for the 20,000 mile check and the service from initial call to picking it up was superb. Outstanding customer support (my rep was “TJ”) and their facilities on site are awesome too. Believe all those 5 stars… A very happy Lexus owner (new convert…;)

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  • Overall experience 5.0
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Dealer response

Mike, welcome to the Lexus family! We're delighted to hear that TJ and our Northside Lexus team provided you with outstanding service. Enjoy your new ride, and thank you for sharing your experience!

They provided great customer service and were very

They provided great customer service and were very attentive to our needs and wants. In addition, they were very respectful.

Rating breakdown (out of 5):
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  • Overall experience 5.0
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Dealer response

We're delighted to hear that our team at Northside Lexus provided attentive and respectful service. Thank you for sharing your experience with us!

We had a seamless experience with Northside Lexus and we

We had a seamless experience with Northside Lexus and we will definitely purchase another car working with Jason.

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  • Overall experience 5.0
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Dealer response

We're delighted to hear that Jason made your experience seamless at Northside Lexus! Thank you for choosing us, and we look forward to assisting with your next purchase.

We have been a customer since 2009 and have never been

We have been a customer since 2009 and have never been disappointed in the 8+ cars we’ve purchased over the years. We’ve even been working with the same salesman since 2009!

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  • Overall experience 5.0
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  • Shopped for a new car
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Dealer response

Kay, thank you for your loyalty and trust in Northside Lexus over the years! We're delighted to hear about your positive experiences with our team. Looking forward to serving you again soon!

We have been coming to Northwest Lexus for many years.

We have been coming to Northwest Lexus for many years. We feel welcomed and well served.

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  • Overall experience 5.0
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Dealer response

We appreciate the stellar review here at Northside Lexus! Thank you for your continued loyalty!

Quick and easy process.

Quick and easy process. Explained all payment options and answered all questions. I would recommend.

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  • Overall experience 4.0
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Dealer response

Thank you for your feedback and recommendation! The Northside Lexus team is here to help with any future automotive needs!

Welcoming and considerate as usual.

Welcoming and considerate as usual. Each step was efficient and questions were answered respectfully and thoroughly. It's always a pleasure to deal with Northside Lexus!

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  • Overall experience 5.0
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Dealer response

Thank you for sharing your experience! We're delighted to hear that our team at Northside Lexus provided efficient and respectful service. We look forward to assisting you again in the future!

Outstanding services.

Outstanding services. Chris went out of his way to ensure I felt comfortable. I love my new Lexus.

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  • Overall experience 5.0
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Dealer response

Julia, we are thrilled to hear that Chris provided excellent service. Thanks for choosing Northside Lexus, and enjoy the Lexus!