Reviews
Gerson was incredibly helpful, knowledgeable, and a
Gerson was incredibly helpful, knowledgeable, and a pleasure to work with throughout the car-buying process! The finance department was efficient, which I appreciated, but the heavy push for extended warranties was uncomfortable and almost made me reconsider the deal. Overall, I'm grateful for Gerson’s excellent service.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for sharing your experience with us at Northside Lexus! We're glad to hear Gerson provided excellent service and that the finance process was efficient. We appreciate your feedback regarding the extended warranties, and we'll take it into consideration moving forward. Enjoy your new vehicle!
Every employee I encountered were very helpful and
Every employee I encountered were very helpful and friendly!! The showroom is so clean and organized
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the wonderful feedback! We're delighted to hear that our team at Northside Lexus made your visit enjoyable and that you appreciated our clean showroom. We look forward to welcoming you back soon!
John was great, and his knowledge of the vehicles was top
John was great, and his knowledge of the vehicles was top notch. Lisa always presents a friendly and professional experience. Mason($) was top notch also. We love the service and experience we have received at Northside Lexus, thanks!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks for sharing your positive experience with us at Northside Lexus! We're delighted to hear that John, Lisa, and Mason provided top-notch service. We appreciate your support and look forward to working with you again in the future!
Was very well received by Anh and always ready to clarify
Was very well received by Anh and always ready to clarify any questions. Allow me time to think and provide me the space to make my final decision! And most important without any pressure.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Rafael, we're delighted to hear that Anh provided you with a comfortable and pressure-free experience at Northside Lexus. Thank you for sharing your positive feedback!
Purchased one car with problems, I re-traded in afer 10
Purchased one car with problems, I re-traded in afer 10 days, the boss gave me $40,000 I paid $41,000 wich I appreciate it. It will be great if the company can fix my window tint on driver side on my certified vehicle that I purchased.
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- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Professional, responsive, knowledgeable, helpful.
Professional, responsive, knowledgeable, helpful. No pressure to buy and willing to test drive as many cars as we like
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for sharing your experience with Northside Lexus! We're delighted to hear that our team provided a professional and pressure-free environment. Enjoy the ride, and let us know if there's anything else we can do for you!
Top notch customer service!
Top notch customer service! Steve Guzman was amazing and made the experience easy and enjoyable
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We're delighted to hear that Steve hit the mark and made your Northside Lexus experience a smooth success!
A pleasant experience working with Donnie and Northside
A pleasant experience working with Donnie and Northside Lexus purchasing my wife’s next vehicle. I would return and will certainly buy from Northside Lexus in the future.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We're delighted to hear that Donnie and the Northside Lexus team made your purchasing experience a pleasant one! Thank you for choosing us, and we look forward to assisting with any future vehicle needs.
Luis Ortega made my car buying experience smooth and
Luis Ortega made my car buying experience smooth and efficient. He came in on his day off yo make sure my vehicle would be ready. When it was going to take a few hours he actually delivered my car to my home personally. This kind of customer service is rare and truly extraordinary. The best car buying experience I have ever encountered.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Drina, we're delighted to hear that Luis went above and beyond to make your experience at Northside Lexus exceptional. It's wonderful knowing he made the process smooth and efficient for you. Enjoy your new vehicle!
Thank you Michael Gauan for your professionalism while
Thank you Michael Gauan for your professionalism while servicing my 2024 Lexus ES-350. Northside is fortunate to have you on their team.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're delighted to hear that Michael provided such professional service during your visit at Northside Lexus. Thank you for recognizing his efforts, and we appreciate your support!