Reviews
Great Service Department
Harper Acura provides an altogether pleasant experience in sales and service. The service team is very pleasant, polite, and accommodating! I actually don’t mind taking my car in for servicing!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for the great review, Liz! We are so glad to hear that you had a successful service experience working with the Harper Acura team. Drive safely, and we hope to see you back again down the road!
Service prior to travel
Harper Acura is my go to place to service my MDX. I drive about 45 miles to their location and have used their services and repairs over 20 years. They are experienced, communicate well and do a great job. Their waiting area is very comfortable, has internet capability, TV, snacks and good coffee. You will not be disappointed .
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We are delighted to have you as a repeat customer! Thank you for choosing Harper Acura and for sharing your experience. We look forward to seeing you next time!
I just bought a car last week from Mark.
I just bought a car last week from Mark. Mark is an AMAZING sales person. He is/was so knowledgeable, helpful, patient. He made the experience as painless as possible, which was wonderful!. I feel like he’s there to help me whenever I need help with the new car. Thank you, Mark!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for the great review! We are thrilled to hear that Mark went the extra mile to assist with your purchase and get the job done. We appreciate your support and hope to see you back again at Harper Acura!
Harper Acura is A plus grade.
Harper Acura is A plus grade. Steve M. and his team at service Dept. always provide exceptional service and looks out for the best interests to the customers. Thank you for everything you all do. Anthony B.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for your glowing review, Anthony! We're thrilled Steve and the team have consistently delivered excellent service that's made you feel valued as a Harper Acura customer. Drive safely, and we'll see you next time!
Great service and attention to detail!
Great service and attention to detail!! Service team always get me in and out quickly!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
It is our pleasure to offer attentive and efficient service! Thanks for being a Harper Acura customer!
Today was a great service experience.
Today was a great service experience. Everything done as promised and on time. Terrific customer service rep.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Our team will always be happy to help you out! Thanks for supporting Harper Acura and congratulations on your new car!
Just purchased our second vehicle from here. Adam Tipton...
Just purchased our second vehicle from here. Adam Tipton sold us our first vehicle and also handled this second purchase. I wouldn't go to anyone else. He is absolutely the best car salesperson I've ever dealt with in all my years (which have been many) of purchasing vehicles. Our service experience at this dealership has also been great. All in all I can't say enough about Harper Acura! They are the best, especially having Adam Tipton as one of their employees!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
I am so glad we took our Acura to Harper Acura for...
I am so glad we took our Acura to Harper Acura for service, even though it’s an hour away. Steven was so kind and professional. Everyone there was very friendly. We have a working air conditioner and we feel the cost was fair. They are are our go to service department.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Want to thank Mark Cauthen for helping us find a great...
Want to thank Mark Cauthen for helping us find a great vehicle. Unfortunately it wasn't the one we came to look at on his lot, which also was very nice. He was kind enough to look up other vehicles for us to check out at other Harper dealers in the area. We highly recommend Mark and would definitely purchase from him another time. Thanks again Mark, Craig & Jann
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Words can’t express how satisfied we are with our...
Words can’t express how satisfied we are with our purchase from Harper! All of the staff were helpful & service was top notch! We will be back to purchase future vehicles with The Harper family!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair