Reviews
Great experience as always
Went in for scheduled maintenance. As always it was a great experience. All the folks in the service department are wonderful to work with. Tim was great and all the little issues that needed to be addressed were solved.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Barbara - Thank you for leaving Harper Acura this wonderful review and for trusting us with your vehicle's care. It was our pleasure to serve you! Tim will appreciate the shoutout. Have a great day and keep us in mind for any future needs!
Thumbs up!
Great experience with Harper service. He handled my concern with speed and care. Very pleased with the visit and appreciate their pleasant approach and welcoming atmosphere.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for leaving Harper Acura this wonderful review and for trusting us with your vehicle's care. It was our pleasure to serve you! Our team will appreciate the shoutout. Have a great day and keep us in mind for any future needs!
Professional, courteous and very efficient.
Professional, courteous and very efficient. They did what they said they would and Tim was a pleasure to work with.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We love seeing words like Professional and efficient used to describe the Harper Acura team! Thanks for giving a shout-out to Tim and leaving us a five-star review. Until next time!
Kody Thomas my Sales Rep was on top of everything and
Kody Thomas my Sales Rep was on top of everything and very knowledgeable about the car. We had been communicating beforehand and he knew exactly what I wanted. I have very high praise for him and would recommend him to anyone purchasing an Acura.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for taking the time to recommend Kody and the Harper Acura team. We're so grateful to have earned your support and wish you many safe and happy miles. Take care!
Great experience
Our sales advisor Kody was excellent. We live 2 hours from the dealership so he made a personalized video tour of our vehicle. He was easy going and no pressure. The dealership gave a fair price and no hassles.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
It was our pleasure to work with you, Doug! Thank you for the excellent review and for trusting Harper Acura with your business! We are so glad that Kody was able to help make your buying experience so great and pressure-free. Congrats on the new car and have a wonderful day!
Harper Acura customer for 25 years!
Great service every single time. Great people, great culture, great cars. Thanks for always working to be the best. Next car will be an Acura.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
It has been our pleasure to serve you! Thank you for the excellent review and for trusting Harper Acura with your vehicle's care! We are so glad that our team has been able to help you during your time here. Have a great day and we hope to see you again for any future needs!
Great experience
Mark and Adam did a great job with the purchase of our new Acura MDX. They were very patient with us on every aspect of the sale. Mark was very thorough explaining all the features and details of our new car. We were very pleased with the trade in price of our old car and were happy with the price of the new MDX. Overall it was a great experience. Thank you Mark and Adam.
- Customer service —
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Kyle, We’re delighted to get your 5-star review. Here at Harper Acura, we strive for the best customer service while being as efficient as possible. We are pleased to hear about your positive experience with Mark and Adam and wish you a great rest of your day. Enjoy your new Acura MDX!
Excellent service.
Excellent service. Tim was curteous and helpful. Service completed on time. Will use them again..
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the great review! We are so glad to hear that you had a successful service experience working with Tim. Drive safely, and we hope to see you back again down the road!
Excellent dealership from the parts dept( Mike) to
Excellent dealership from the parts dept( Mike) to service manager (Richard) always knowledgeable and willing to help
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're delighted that Mike and Richard could deliver such a seamless experience for you. Thanks for choosing Harper Acura!
Harper Acura provides excellent sales and service
Harper Acura provides excellent sales and service experiences. The service department is knowledgeable, very polite, and accommodating! I actually don’t mind taking my car in for maintenance.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Liz, thank you for the great review! We are so glad to hear that you had a successful experience working with the Harper Acura team. Drive safely, and we hope to see you back again down the road!