Reviews
I was having a trailer hitch put on my new Acura MDX,Mark...
I was having a trailer hitch put on my new Acura MDX,Mark Cauthan,my salesman,set the appointment up.The dealership got me in on time and had a loaner ready when I arrived.They delivered the vehicle to me later that day and picked up the loaner.The work done at Harper Acura was done well and whole experience was seamless.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Best car buying experience!
I have bought several cars, new and used, and have never been more impressed with a salesman, finance manager, and overall dealership. I spoke with Ricky Loy and Dean LaRue regarding a car I was very interested in, worked the deal over the phone, and finalized my trade in a matter of hours. I had a two hour trip to trade vehicles and they made sure everything was smooth and complete before I arrived at the dealership. The car was spotless and in immaculate condition. I could not have asked for a better car buying experience and would be more than happy to do business with them in the future.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Chandra, thanks for your praise and kind comments about our team. Please don't hesitate to reach out if there's anything additional we can do for you. Take care!
Service Dept. Service
Excellent and timely service. The issue was found quickly and resolved.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Mike, we're happy to hear you had such a positive experience with our team! If you're ever in need of more help, please let us know! Take care!
Review of new Acura
Great so far! Can?t rate service yet but I leased a car thru Harper Acura Previously and the service was great and not overly expensive. I?ll rate my current experience at a later date.
- Customer service —
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hello James, we appreciate you taking the time to leave us this feedback. Please let us know if there is anything else we can do for you; we are more than happy to help! Take care!
First service trip with my new MDX. I have had wonderful...
First service trip with my new MDX. I have had wonderful experiences from the sale with Ed Langston to car washes. My MDX 2020 is awesome. I hate dealing with buying a car and after 12 years I bit the bullet and worked with Ed. He made it a enjoyable experience to purchase a car. I would recommend Ed to anyone.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Updates on finishing work and any other issues found. My...
Updates on finishing work and any other issues found. My car was cleaned inside and out and ready upon my return to pick up as promised
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Satisfied customer
Harper has the Best customer service hands down! Ask for Steve Matz he will take good care of you.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Kris, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
The communication and service was the best I have ever...
The communication and service was the best I have ever experienced. They let me know what they discovered and asked what I would like to do every step of the way. 11/10
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Owner
Great experience! Easy to work with on my needs and my time restrictions.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi David, your wonderful feedback and rating mean a lot to us. We're looking forward to your next visit with us!
Harper Acura and Ricky made us feel like part of the...
Harper Acura and Ricky made us feel like part of the Harper family and went out of the way to find the exact vehicle that I wanted...
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car