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Harper Acura

(1,117 reviews)
Visit Harper Acura
Sales hours: 8:30am to 6:30pm
Service hours: 7:30am to 5:00pm
View all hours
Sales Service
Monday 8:30am–6:30pm 7:30am–5:00pm
Tuesday 8:30am–6:30pm 7:30am–5:00pm
Wednesday 8:30am–6:30pm 7:30am–5:00pm
Thursday 8:30am–6:30pm 7:30am–5:00pm
Friday 8:30am–6:30pm 7:30am–5:00pm
Saturday 9:00am–5:00pm Closed
Sunday Closed Closed
2025 state dealer award
View 20 awards
2025 state dealer award 2024 state dealer award 2022 state dealer award 2021 state dealer award 2020 state dealer award 2019 state dealer award 2018 state dealer award 2017 state dealer award 2016 state dealer award 2015 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (865) 338-5325 (865) 338-5325
Used (865) 338-5254 (865) 338-5254
Service (865) 338-5184 (865) 338-5184

Reviews

(1,117 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Harper Acura from DealerRater.

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professional and pleasant

This was the fist time at Haper Acura. We were very happy with the whole process of purchasing a car. Everyone was very polite and professional. We would and will definitely recommend Haper to a friend or family member,

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

excellent

Salesman were very responsive to requests, questions and financial decisions. Couldn't be more satisfied with the experience. Very honest and straight forward, made buying very easy.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great Car Buying Experience

Mark Cauthen was extremely helpful in the purchase of my new car. (Lease) He thoroughly explained all of my options both with my car and purchase choices. This was a stressful time due to a car accident which totaled my previous Acura.This could have been even more stressful with the buying process. Thanks to Mark and the team, it was seamless. They went above and beyond to make it an easy process and transition to a new car.. Tom also thoroughly reviewed the financial options. I will continue to do business with Harper due to their professionalism and great customer service. Brad and Ray in Service always greet with a smile and How can I Help attitude as well.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Very Professional and Great Experience

This was my first time purchasing from Harper Acura and the whole process was stress free with no hassles at all. Steve Rhea was my salesman and he was extremely professional and a pleasure to work with. I would highly recommend Harper Acura to anyone looking to purchase a vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Highly Recommend

We purchased a used auto and it was a smooth easy experience. We will come back when we're ready for our next vehicle. Thank you Billy Morton!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Always a pleasant experience!

Your service Dept and the quality of Acura keeps me coming back when I'm ready to purchase a new vehicle! Your service Dept employees are always friendly and professional. I know that my vehicle will receive the very best servic possible!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Wonderful experience

We recently purchased a used car from Harper Acura. Joey (salesman) and Todd (finance manager) could not have treated us better! This was our first purchase from Harper. We plan to turn to them for all of our future purchases. Highly recommended.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great experience!

We recently purchased a used car from Harper Acura. Joey (salesman) and Todd (finance manager) could not have treated us better! This was our first purchase from Harper. We plan to turn to them for all of our future purchases. Highly recommended.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Excellent overall experience

This dealership is extremely professional, courteous and knowledgable. Billy Morton is an excellent Sales Consultant. Without question our best car buying experience. I would highly recommend Billy and Harper Acura. Our new MDX is awesome.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Excellent customer service.

Looking for a new or used car this is the place! Joey Tipton made us feel right at home. No pressure and no hassles. Loving my new "used" RDX! Would definitely recommend them. Service area very helpful and speedy. Had me in and out with a loaner in no time.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.