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Lone Star Toyota of Lewisville

(900 reviews)
Visit Lone Star Toyota of Lewisville
Sales hours: 8:30am to 9:00pm
Service hours: 7:00am to 7:00pm
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Sales Service
Monday 8:30am–9:00pm 7:00am–7:00pm
Tuesday 8:30am–9:00pm 7:00am–7:00pm
Wednesday 8:30am–9:00pm 7:00am–7:00pm
Thursday 8:30am–9:00pm 7:00am–7:00pm
Friday 8:30am–9:00pm 7:00am–7:00pm
Saturday 8:30am–9:00pm 7:00am–4:00pm
Sunday Closed Closed
2015 consumer dealer award
View 1 awards
2015 consumer dealer award

Reviews

(900 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Lone Star Toyota of Lewisville from DealerRater.

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After the fix the truck problems they did a good job and

After the fix the truck problems they did a good job and we happy with customer service

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Even though I purchased a vehicle another dealership.

Even though I purchased a vehicle another dealership. They still provide the exceptional service to all Toyota owners. I had few minor problems they were able to fix it without hassle. Excellent customer service. And most definitely will continue to service my Tacoma here.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Lone Star Toyota provides excellent service.

Lone Star Toyota provides excellent service. Always easy to schedule an appointment. Staff is very knowledgeable and helpful.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Service department got me in fast.

Service department got me in fast. Text me with updates. Coffee service was great. The show room has cars. Price of the service was fair.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Always a good experience, Bruce was good at talking

Always a good experience, Bruce was good at talking care of my car needs with expedited service. Dealership is pleasant and welcoming. A+

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Took my Tacoma for service…within 40 minutes all were

Took my Tacoma for service…within 40 minutes all were done…and very reasonable price. They use Toyota recommended parts and fluid…I have been using before and continue to do so…very cordial and honest.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Easy transaction.

Easy transaction. Kevin did a great job! I would recommend this dealership to anyone looking to purchase a new vehicle.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Though I had a terrible experience at the service side of

Though I had a terrible experience at the service side of this dealership, the operations director reached out to me to discuss what had happened. I had explained in detail of the situation and he had made it right. It is still a bit sad that it has to get to the top of the chain to resolve a situation when the bottom of the chain could've made it an easy experience to begin with. Though the staff may need alot of training and communication with the customer to let them know exactly how much the service will be before they approve, it's good to know that they are at least being overlooked by someone who cares and can understand the customers perspective. Hopefully we don't come across another mishap in the future.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

I have purchased many vehicles over the years and some

I have purchased many vehicles over the years and some experiences were better/worse than others. I always give credit where credit is due. I give a HUGE 2 thumbs up to Lonestar Toyota of Lewisville. Xavier Marmolejo in the sales dept helped me find my Toyota Sequoia Capstone today. He met all my needs and wants and was extremely friendly and professional. He aligned me in the finance dept with their finance director, Shawn Ogburn, who didn’t disappoint!! Shawn was fast, efficient, professional & friendly. A car purchase can be dreadful at times, but not when the dealership works in sync to get it all done… and fast. I Highly recommend anyone buying a vehicle to go there.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Excellent service and good customer service excellent

Excellent service and good customer service excellent job. Nice people I will recommend this dealership to everybody

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.