Planet Subaru

4.8 out of 5 (4.8) 47 reviews

Dealer on Cars.com since June 2004

Currently in stock!

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New Used Service

Today's Hours

Sales 9:00 AM - 6:00 PM
Service 8:00 AM - 5:00 PM
Mon 9:00 AM - 8:00 PM
Tue 9:00 AM - 8:00 PM
Wed 9:00 AM - 8:00 PM
Thu 9:00 AM - 8:00 PM
Fri 9:00 AM - 6:00 PM
Sat 9:00 AM - 5:00 PM
Sun 12:00 PM - 4:00 PM
Mon 8:00 AM - 5:00 PM
Tue 8:00 AM - 5:00 PM
Wed 8:00 PM - 5:00 PM
Thu 8:00 AM - 5:00 PM
Fri 8:00 AM - 5:00 PM
Sat 8:00 AM - 4:00 PM
Sun Closed

Reviews

4.8 out of 5 4.8
47 lifetime reviews.
  • Sales Review
    September 29, 2017

    My husband and I bought a home and needed a vehicle that was large enough for us, a German Shepherd and two cats to drive cross country. After looking... at many different SUVS, we decided the Subaru Outback was perfect for our needs. We went to Planet Subaru in Hanover MA and we were pleasantly surprised by the warm greeting from one of their employees and two dogs which we thought was great. We were then introduced to our salesman Joe. He sat down with us and listened to our needs. We were not only looking for a safe, efficient and comforting vehicle, we wanted a fair price. I believe that a fair price is one that is not only good for us but for the dealership. Our salesman Joe showed us a Subaru Outback that was in the showroom which my husband and I were already drawn to. After looking over the vehicle, my husband went on a test drive with Joe. I decided to stay back and look at their huge amount of inventory. We wanted a certain color and features that were important to us. We wanted convenience features such as comfortable seats that were power adjustable, features that were ergonomically designed, a good stereo system, enough room for our long cross country trip with our pets and enough room that we didn't feel crammed. The Outback we decided on had everything we wanted in a new SUV. We wanted an outstanding AWD system as we were moving to the Northwest where weather and road conditions were different than Massachusetts. We were very pleased with our experience at Planet Subaru. Our salesman Joe and our finance manager Scott listened to our wants and needs and never were pushy. We were grateful for all of the effort Scott put in to get us a low interest rate and a preowned certification. We drove cross country and we were very pleased with the performance, comfort and safety features. We both are very satisfied with our experience at Planet Subaru. One of the biggest things that made us buy from them was their approach to a vehicle buying process. We never felt that anyone was pushy with us or made us feel like if we didn't buy the Outback that day, we weren't going to get the same deal. I hope this review will help others with their decision to purchase their next vehicle from a Planet Subaru.

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    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for recognizing Scott and Joe, and for sharing all these details about the process of buying a car at Planet. The pleasantness you describe... is baked right in to the model, so it's no accident! Best, Dale Lathrop, General Manager


  • 5.0 out of 5
    Wish I lived closer
    April 17, 2018

    While I didn't buy a car from them (I live in PA, 365 miles away) I found their website extremely informative. I am researching Subarus and the amoun...t of information Plant Subaru provides on its site is absolutely amazing. I learned a great deal that helped me decide which model I wanted (Forester). I wish I lived closer - I'd buy from them in a heartbeat! Based on their website alone I give them 5 stars! I can't imagine how good the actual visit must be.

    5.0 out of 5
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    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

  • 5.0 out of 5
    A Satisfied Customer
    February 28, 2018

    Wow...it was such a treat working with Lauri Blaauboer. Her product knowledge is exceptional and her people skills are first rate. Actually, I can sa...y the same thing about Scott Forrester in the business office as well. He was professional, yet friendly, patient and thorough. Bob Choate handled our trade-in and, not surprisingly, he was very fair and helped make the Outback more affordable for me and my wife. Over the years I have referred many family members as well as a neighbor to Planet - all of whom have purchased a car from your "un-dealership". Rest assured I not only will continue to send customers your way whenever the opportunity arises but I will do so with great confidence knowing they will be treated fairly, honestly and with respect. Keep up the great work. Sincerely, Joe Travers

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    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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Service Shop

Service Reviews

lifetime reviews of the Service Department.

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Service Pricing

    Tire Rotation

    $19 and up*

    Oil, Filter Change

    $38 and up*

    Multi-Point Inspection

    Complimentary

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RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

About Our Dealership

Dealer on Cars.com since June 2004

We are your undealership, the alternative to the disappointments at other dealerships. We attract our sales team members from outside the car business, we have many women on our team, our facility is among the most environmentally responsible in the world, and we have new and preowned vehicle inventories among the largest. You'll love life on our Planet!

"The largest used Subaru inventory in the United States!!!!"
Planet Subaru
596 Washington Street Hanover, MA 02339
New (781) 536-3087
Used (781) 536-3080
Service (781) 536-3092
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