Rectangle 48
Sales 12:00 PM - 4:00 PM
Service Closed

Planet Subaru Hours

Sales

Monday

9:00 AM - 8:00 PM

Tuesday

9:00 AM - 8:00 PM

Wednesday

9:00 AM - 8:00 PM

Thursday

9:00 AM - 8:00 PM

Friday

9:00 AM - 6:00 PM

Saturday

9:00 AM - 5:00 PM

Sunday

12:00 PM - 4:00 PM

Service

Monday

8:00 AM - 5:00 PM

Tuesday

8:00 AM - 5:00 PM

Wednesday

8:00 PM - 5:00 PM

Thursday

8:00 AM - 5:00 PM

Friday

8:00 AM - 5:00 PM

Saturday

8:00 AM - 4:00 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since June 2004

We are your undealership, the alternative to the disappointments at other dealerships. We attract our sales team member

...

s from outside the car business, we have many women on our team, our facility is among the most environmentally responsible in the world, and we have new and preowned vehicle inventories among the largest. You'll love life on our Planet!

"The largest used Subaru inventory in the United States!!!!"

Service

Tire Rotation

$19 and up*

Oil, Filter Change

$38 and up*

Multi-Point Inspection

Complimentary

Car Wash

Complimentary

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.9 out of 5 4.9
53 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 5.0 out of 5
    September 9, 2018

    …. Oh yes - and the Subaru is pretty fab also ;) I have never bought a new car in the US but have been well aware of the challenges and mythology... surrounding said endeavor — all of which were quickly confirmed the instant I was pushed through the front doors of two Subaru dealerships - So a couple of weeks ago we broke free from the gravitational pull of the “Atlantic nebula”, took a wide birth around and away from the blackhole better known as the “Quirk-effect” and plotted a course to Planet Subaru. Planet Subaru - It is obvious to us that you value both your employees and customers. Everyone we met in the sales Debt, Dave in finance, the service desk and the customers by the coffee machine … where all simply smiling - chatty and relaxed, and from our perspective that is all that was required. Dale - Beth and I are so pleased with having met and worked Derek and Milo - intelligent, funny, patient, knowledgable and a great sense of asking the right question and the right time ……… and that was just Milo ! Both Derek and Milo are indeed assets to your company. My only complaint is the ridiculous long services intervals as 6000 miles is way too long to wait to drive up to Planet and absorb some more of your positive and relaxed energy. I will be up sooner than my scheduled service decrees - no doubt ! I am not sure what you raison d’être is but … “bloody well done" and keep at it ! Kindest regards and heartfelt thanks. Lawrence, Beth and “Aretha Franklin" ( ….. Beth’s new Subaru)

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Lawrence, you're making us blush! Well, not Milo, he knows his praise is completely deserved. Speaking for the rest of us though, we sincerely ap...preciate this titan of a review. I'm so glad that you found your way to us after such a tortuous journey and we were able to help Beth find Aretha, who I'm sure is as happy as a Legacy can be. You are more than welcome to visit and absorb some of our complimentary positive energy, as well as a coffee (or tea), and hang out with Milo anytime you like. I'm sure Derek would want to say "hello" as well. Welcome to the Planet family! We look forward to seeing you again. Dale Lathrop, General Manager (781) 826-4444x137 or dale@planetsubaru.com

  • 5.0 out of 5
    August 31, 2018

    Great experience. Very helpful and friendly. They saw me the same day I inquired about my car. The whole process was very efficient and helpful

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Hi Subaru Fan, Thanks for the great review, I'm glad we were able to help. These days we know you want everything to go quickly and smoothly, no ...messing around with cheesy tactics or unnecessary headaches. Hope to see you again soon! Dale Lathrop, General Manager (781) 826-4444x137 or dale@planetsubaru.com

  • October 28, 2018

    Today, my wife and I picked up our new car at Planet. This is our fifth Subaru and our third Forester, plus we have only ever had one car at a time. Over... the years, I had done business with another area dealership, but was urged by Carolyn N. (a couple of years ago) to give you guys a try. I am very happy that I tried you guys. From Klaire in sales to Dave in finance, every person we encountered was great. You guys are truly unique and I look forward to working with you guys over the years. Thank you.

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    Does recommend this dealer
    Shopped for a new car
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    Dealer Response

    Hi Chris, thank you so much for giving us a try and for your excellent review! Five Subarus is amazing! Most of us here at Planet have had many Subaru...s as well, we love the cars we sell. Thanks for recognizing Klaire and Dave, we greatly appreciate your kind words. They're both highly experienced professionals that embrace our undealership philosophy of making the purchase enjoyable. It's with exceptional people like them that we hope to someday provide you with Subaru number six! Dale Lathrop, General Manager (781) 826-4444x137 or dale@planetsubaru.com

  • 5.0 out of 5
    June 29, 2018

    My lease will run out in a few months and saw that prices were quite good at this dealership. Dealt by email only. Very helpful and advised to wait as... I would indebted on the lease if I broke it. Very honest and helpful in my opinion.

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    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
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    Dealer Response

    Hi Poodle Mother, Thank you for this great review, I'm glad we were able to advise you in a helpful way. I'm glad you pointed out something ...that makes Planet Subaru very different from the typical dealership. Being transparent and doing the right thing, even if it doesn't result in a sale, is a cornerstone of our undealership philosophy. We'll be here to help when it's advantageous for you to come out of your lease and we look forward to seeing you then. Dale Lathop, General Manager (781) 826-4444 x137 or dale@planetsubaru.com

  • 5.0 out of 5
    June 21, 2018

    I want to take this opportunity to compliment and recognize two of the extraordinary members of the service team at Planet Subaru: Andy Ryan I have... had a number of positive interactions with Andy over the last couple years and every time I come into the undealership he greets me by name and with a warm smile. He is such a pleasure to interact with and one of the many reasons I continue to service my vehicle at Planet. I have never met a more genuine team of service professionals in my life and Andy is a shining example of this. This morning’s visit to Planet was another example of Andy welcoming me to Planet regardless of whether he will be coordinating my vehicle’s service for the day. I really appreciate that and feel so valued for my business with Planet. He is a true gentleman! Allie Webb Allie welcomed me into the undealership this morning for my scheduled 60,000 mile service. She was, as she always is, very welcoming and friendly. I always feel like I am leaving my car in very capable hands. Allie takes the time to clearly explain the details of the service and makes sure I am fully aware of every important detail. Later this morning she contacted me to advise that my driver’s side front tire should be replaced due to a puncture on the sidewall that I was unaware of. She suggested that an alignment be completed as well with the replacement of the tire and also provided a clear service recommendation for fuel injection service. I was so impressed by how knowledgeable Allie was and how accommodating she was with the use of the Passport loaner vehicle. Since purchasing our 2015 Subaru Outback, I have been a fan of Planet Subaru. From Sales to Service, my wife and I have been treated like a valued part of the Planet Subaru family. It is because of the unprecedented level of service from people like Andy and Allie, that we will continue to service our vehicle at Planet and plan to purchase many more Planet Subaru vehicles in the future.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Hi Tim, Thank you for the opportunity to service your Outback and for this exquisite review! We take great care to employ only the very best people an...d Allie and Andy are truly exceptional. Their commitment to being welcoming, clear about what's needed and what to expect are crucial elements of our mission to provide the best service experience possible. We work very hard to make sure that you feel great about visiting us when it's time to care for your car and reading your comments makes it all worth while. We're very happy to have you as part of the Planet Subaru Family and look forward to your next visit! Dale Lathrop, General Manager (781) 826-4444 x137 or dale@planetsubaru.com

  • 5.0 out of 5
    May 11, 2018

    Best car buying experience I've ever had. There was a communication issue between the dealership and Subaru USA which cost Planet Subaru about $3500.... Other dealerships simply would have abandoned the sale or passed the $3500 on to the customer, but Planet ate the difference. Very impressed with their integrity and customer service focus.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    It's great to hear our sales team was so dedicated get you into the perfect vehicle for you. We always strive to provide top quality service to e...very guest, and are pleased to hear that you enjoyed your experience here at Planet Subaru!

  • 5.0 out of 5
    April 17, 2018

    While I didn't buy a car from them (I live in PA, 365 miles away) I found their website extremely informative. I am researching Subarus and the amount... of information Plant Subaru provides on its site is absolutely amazing. I learned a great deal that helped me decide which model I wanted (Forester). I wish I lived closer - I'd buy from them in a heartbeat! Based on their website alone I give them 5 stars! I can't imagine how good the actual visit must be.

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    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
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    Dealer Response

    Hi Stef, thank you for taking the time to write a nice review for us! We put an immense amount of effort into keeping our website at peak fitness and ...I'm glad it shows. Most of the best content is still crafted by the owner, which is rare enough for any dealership, but even rarer is to have an owner that's good at it. We're very glad to have aided you in your search and if you don't find the perfect car locally, give Planet a call, maybe we can help. Dale Lathrop, General Manager (781) 826-4444 or dale@planetsubaru.com

  • 5.0 out of 5
    February 28, 2018

    Wow...it was such a treat working with Lauri Blaauboer. Her product knowledge is exceptional and her people skills are first rate. Actually, I can say... the same thing about Scott Forrester in the business office as well. He was professional, yet friendly, patient and thorough. Bob Choate handled our trade-in and, not surprisingly, he was very fair and helped make the Outback more affordable for me and my wife. Over the years I have referred many family members as well as a neighbor to Planet - all of whom have purchased a car from your "un-dealership". Rest assured I not only will continue to send customers your way whenever the opportunity arises but I will do so with great confidence knowing they will be treated fairly, honestly and with respect. Keep up the great work. Sincerely, Joe Travers

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • 5.0 out of 5
    December 18, 2017

    My husband and I dread the car-buying experience but the Planet Subaru experience was great—Ryan was our salesman and he was knowledgeable and very accommodating... and patient. Scott handled the financing portion of the sale pleasantly and efficiently. The dealership is clean, bright, eco-friendly and animal friendly. We have never had such an iunstressful, painless and generally customer-friendly experience when purchasing an automobile. We recommend Planet Subaru to anyone looking to buy a car! We would definitely come back if we are in the market for another Subaru in the future.

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    Shopped for a new car
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    Dealer Response

    Thanks Carol and Don! We appreciate you making the drive all the way from North Carolina to find a rare model. I guess we won't be seeing you for your... regular maintenance but we think you'll enjoy this Subaru so much you'll be back soon to get another one! Best, Dale Lathrop, General Manager

  • 5.0 out of 5
    November 30, 2017

    I bought my car at Planet Subaru a few years ago and would do it again! The purchasing process was painless and I have been very happy with the service... since. Recently I got a flat tire - Planet replaced my tires the next day & gave me 3 of the tires for free through their 'Passport' program. Highly recommend Planet!

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    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thanks Elizabeth...in an industry not known for keeping promises, we're proud to do the right thing. We appreciate you sharing your experience with th...e Planet Passport Program. Since we started the program, we've replaced over a million dollars of tires, free to our customers--so your experience is not unique! Best, Dale Lathrop, General Manager

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