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Athens BMW

(493 reviews)
Sales hours: 9:00am to 6:30pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–6:30pm 7:00am–6:00pm
Tuesday 9:00am–6:30pm 7:00am–6:00pm
Wednesday 9:00am–6:30pm 7:00am–6:00pm
Thursday 9:00am–6:30pm 7:00am–6:00pm
Friday 9:00am–6:30pm 7:00am–6:00pm
Saturday 9:00am–5:30pm 8:00pm–3:00pm
Sunday Closed Closed
2018 state dealer award
View 7 awards
2018 state dealer award 2015 state dealer award 2014 state dealer award
2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award

Reviews

(493 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Athens BMW from DealerRater.

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This was my first time buying at a dealership and you

This was my first time buying at a dealership and you can’t get much better then this dealership they are willing to work with you and create an experience like no other Dakota was the gentleman that helped me and he went over and beyond to help me making sure that the vehicle had a full tank of gas and so much more. Andy was the gentleman who helped me with financing and he as well went over and beyond to get me good deals. Overall my experience here was amazing

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
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Dealer response

We're delighted to know that your first dealership experience with Athens BMW was a positive one! It's great to see how Dakota and Andy went above and beyond for you. We appreciate the kind words, enjoy your new vehicle!

Joe Coleman is such a nice and caring man that was very

Joe Coleman is such a nice and caring man that was very patient with me while I chose my car at Athens BMW. I enjoyed working with Joe because he was not a high pressure salesman. He is my new friend!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Linda, it's wonderful to know that Joe provided a comfortable and friendly car-buying experience for you at Athens BMW. We're glad he could help! Enjoy your new ride!

No response from salespeople after the initial call to

No response from salespeople after the initial call to answer questions on offer & BMW financing..

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We apologize for the lack of communication throughout the sales process. We are committed to assisting you in the best way we can and I would personally like to make this up to you. Would you please reach out to me directly so I can assist you in the best way possible? Thank you, Willie James - General Sales Manager - (706) 549-5340 ext. 200

I called Athens BMW last week Friday and spoke with

I called Athens BMW last week Friday and spoke with Dakota on a CPO 7 series. He provided quick and thorough responses to my questions, and we negotiated a price quickly and professionally over the phone. I placed a deposit, then flew down Monday to ATL and drove to the dealer. Jose was ready when I arrived and efficiently navigated me through the purchase, including prepaid maintenance and extended warranty. The GM also helped resolve a minor issue concerning reimbursement of expense related to touching up a chip in a friendly manner. Top notch team at Athens BMW completed the process in 2 hours. Thanks for a great experience!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
Worked with:
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Dealer response

Bill, it's great to know that Dakota and Jose provided you with efficient service at Athens BMW. We appreciate your feedback about our team's professionalism and quickness. Enjoy your 7 series!

My first time working with Rubi and I found her to be

My first time working with Rubi and I found her to be very helpful, knowledgeable, courteous and friendly. I have spent many years and bought many cars from Athens BMW and have enjoyed working with them. I also love the cars I have bought from them. Thank you for being a great dealership.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Your loyalty means the world to us, Ed! Thanks for highlighting Rubi's knowledgeable service and for putting your trust in the team at Athens BMW over the years. Here's to many more miles together - happy driving!

Rubi in the service department is very professional,

Rubi in the service department is very professional, helpful & always eager to help. I appreciate her sweet disposition & smile every time I visit the dealership. She is awesome to work with.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We're so glad to know that Rubi has been able to provide you with such great service at Athens BMW! Her professionalism and eagerness are qualities we value. Thanks for sharing your experience, it's always a pleasure serving you!

I did this, very good experience, sorry I didn’t get to

I did this, very good experience, sorry I didn’t get to 15 words first time, your problem not mine. Pain do do twice but Aaron deserves a good review.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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Consumer response

This review was a painful experience, but Aaron and service was excellent.

Dealer response

Thanks for choosing Athens BMW, John! We'll make sure your kudos reach Aaron. Until next time!

Second to none!!

I had a bad experience at a very popular Atlanta BMW Dealer. Carried my BMW to Athens BMW and the quality of service was second to none. They have made a customer for life. Thank Athens BMW

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

We're so glad to know that your experience with Athens BMW was a positive one after an unfortunate situation elsewhere. We strive for top-notch service and it's great to see we've earned a customer for life! Thank you for your review and kind words!

Athens BMW

Being a new customer to Athens BMW who recently moved from Alpharetta, Aaron was very friendly and accommodating. Looking forward to working with him in Athens

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities 3.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Patti, we're glad Aaron could make your experience with us at Athens BMW a positive one. Looking forward to seeing you again soon!

Terry guided us through the ordering process.

Terry guided us through the ordering process. He was always available when we had questions. He is Knowledgeable, Professional, and Courteous. He had the X5 ready when we arrived at the dealership. He did not try to talk us into an EV but laid out our options w/o pressure! We hightly recommend Athens BMW and Terry as your Sales Representative.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We're so glad to know that Terry was able to guide you through the process and answer all your questions. It's great that he made your experience at Athens BMW a positive one, laying out options without pressure. Thanks for recommending us!