Reviews
Oil change service
No complaints , service was as expected. Have been using Oxendale at the Cottonwood location for my RAM service for 10 years, always had been reliable for me.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi John, thank you for your feedback and taking the time to leave us a review!
I have always come here for service since my truck was
I have always come here for service since my truck was new. I have not been disappointed with the work.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your support and taking the time to leave us a review.
The new service center is great.
The new service center is great. I like the multi-point inspection, I check it every time.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for the 5 stars and kind words! We appreciate it!
Barbara in service always explains charges well and is
Barbara in service always explains charges well and is personable. She is definitely an asset to the dealership.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the kind words for Barbara! We appreciate your business and taking your time to leave us a review!
Great service.
Great service. I went directly to the service department for a run down battery. It was under warranty. So a trickle charge and I was good to go. I was advised by someone else to go to a non service dealer for a new battery. I had no expense versus the cost of a new battery and installation. Totally happy. Plus Barb, the service person showed me all my warranty information. I’m a happy camper.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the kind words and we appreciate your business!
Barbara Hess in the service department is truly
Barbara Hess in the service department is truly exceptional. Give her bonuses and raises. Thank you.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for leaving us your review, we appreciate your business and so glad you've had a great experience!
From purchasing my car a year ago to the service dept, I
From purchasing my car a year ago to the service dept, I have been very happy. So, happy I bought from them.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the 5 stars! We appreciate you taking the time to leave your review!
Scheduled service
Professional and fair Performed work in a timely manner During inspection the tech recommended a new air filter.The service department provided a picture of the dirty filter
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thanks for the 5 stars Adolfo!
Excellent service
Barbara is the best service advisor. They have excellent service and repair work. We have been going to Barbara for the last two years. Repair work was performed in a timely manner.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thanks for taking the time to leave us a review! We're glad we could help you out, thank you for choosing Oxendale!
So helpful and nice
They worked to get my parts which were on back order, and stayed in communication with me throughout the process. The mechanic and front desk team were informative.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Dawnie, so glad we could help, thanks for choosing Oxendale!
