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Horne Mazda

(318 reviews)

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(318 reviews)

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I’d like to give a big shout out to Troy for being so helpful and addressing the issues with my car. He took the time to actually listen and understand the problem I was experiencing and was able to properly relay that to mechanics to solve the issue. I usually dread having to bring my car in for service but Troy made it a pleasant experience and I really appreciate the consistent communication and attitude he brought throughout the whole process.

I’d like to give a big shout out to Troy for being so helpful and addressing the issues with my car. He took the time to actually listen and understand the problem I was experiencing and was able to properly relay that to mechanics to solve the issue. I usually dread having to bring my car in for service but Troy made it a pleasant experience and I really appreciate the consistent communication and attitude he brought throughout the whole process.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
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Service advisors are very nice specially Armando Corella he answer all my questions about my car.

Service advisors are very nice specially Armando Corella he answer all my questions about my car.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
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Troy in service is fantastic. I have been coming here for 5 years. Each time he is always the best. Promote or give him a substantial raise. Do not loose him.

Troy in service is fantastic. I have been coming here for 5 years. Each time he is always the best. Promote or give him a substantial raise. Do not loose him.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
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Troy was very nice and helpful when I went in for my oil change and inspection.

Troy was very nice and helpful when I went in for my oil change and inspection.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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I’ve never bought a car from the dealership, but I’ve used service department several times now for my 2024 CX 30 turbo and they always do an excellent job. I get a video of the inspection in my service agent, Bailey Konicek is always very friendly, polite, and professional. Keep up the good work!

I’ve never bought a car from the dealership, but I’ve used service department several times now for my 2024 CX 30 turbo and they always do an excellent job. I get a video of the inspection in my service agent, Bailey Konicek is always very friendly, polite, and professional. Keep up the good work!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
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Very pleasant purchasing experience. Friendly staff, knowledgeable and helpful employees. I'm very happy with my experience

Very pleasant purchasing experience. Friendly staff, knowledgeable and helpful employees. I'm very happy with my experience

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
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Great experience with Brian at Horne Mazda Brian Lewis was professional, patient, and very helpful throughout my Mazda CX-30 purchase. He answered all my questions, communicated clearly, and made the process smooth and stress-free. I truly appreciated his honesty and support. Highly recommend working with Brian!

Great experience with Brian at Horne Mazda Brian Lewis was professional, patient, and very helpful throughout my Mazda CX-30 purchase. He answered all my questions, communicated clearly, and made the process smooth and stress-free. I truly appreciated his honesty and support. Highly recommend working with Brian!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
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Wow! After a little of back and forth with a competing dealer, we contacted Horne to see if they could make the process much simpler and beat the deal we were going back and forth on with the other dealership. They definitely came through, making it so easy and pleasant to purchase the car. No haggling, just straightforward communication from a very pleasant team, who always made sure our questions were answered. Lio and Chad were always responsive and helped make it an easy decision where to buy the car. When we arrived, the car was ready and everyone was so kind and cheerful and congratulating us, making us feel even more welcome. Fast forward to the final paperwork process with Tory, which was quick and easy, without any of the typical pushy, anxiety inducing moments you get in finance. Since it was late on a Friday, the only thing I feel we missed out on was going over all the features inside the car and how to use them. The team at this dealership really delivered during the sales process.

Wow! After a little of back and forth with a competing dealer, we contacted Horne to see if they could make the process much simpler and beat the deal we were going back and forth on with the other dealership. They definitely came through, making it so easy and pleasant to purchase the car. No haggling, just straightforward communication from a very pleasant team, who always made sure our questions were answered. Lio and Chad were always responsive and helped make it an easy decision where to buy the car. When we arrived, the car was ready and everyone was so kind and cheerful and congratulating us, making us feel even more welcome. Fast forward to the final paperwork process with Tory, which was quick and easy, without any of the typical pushy, anxiety inducing moments you get in finance. Since it was late on a Friday, the only thing I feel we missed out on was going over all the features inside the car and how to use them. The team at this dealership really delivered during the sales process.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
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Troy in service has been excellent in answering any questions I have had and has stayed in contact with me while my service has taken place. I have appreciated working with Troy, Thank you!

Troy in service has been excellent in answering any questions I have had and has stayed in contact with me while my service has taken place. I have appreciated working with Troy, Thank you!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
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Very welcoming and embracing staff, especially sales rep Miranda, for her honesty and careness. She was very patient and made me feel comfortable. She addressed my concerns with management and made sure my voice mattered! She also made my kids feel happy. I would definitely come back again! Thank you for not making me feel hazzled, Horne Mazda!

Very welcoming and embracing staff, especially sales rep Miranda, for her honesty and careness. She was very patient and made me feel comfortable. She addressed my concerns with management and made sure my voice mattered! She also made my kids feel happy. I would definitely come back again! Thank you for not making me feel hazzled, Horne Mazda!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
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