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Horne Mazda

(76 reviews)

Reviews

(76 reviews)

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Great experience.

Great experience. From Chris in sales to Troy in finance and the porter that cleaned the car on delivery!

Great experience.

Great experience. From Chris in sales to Troy in finance and the porter that cleaned the car on delivery!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Miranda, my sales consultant, was absolutely phenomenal!

Miranda, my sales consultant, was absolutely phenomenal! She provided helpful information about finding the right car for me. She pointed me towards a CX-5 Turbo Premium Package. I’ve had the car for about a week, and I absolutely love it, and I love the payment as well. Thank you Miranda at Horne Mazda in Tempe, I really appreciate your work. Thank you again!

Miranda, my sales consultant, was absolutely phenomenal!

Miranda, my sales consultant, was absolutely phenomenal! She provided helpful information about finding the right car for me. She pointed me towards a CX-5 Turbo Premium Package. I’ve had the car for about a week, and I absolutely love it, and I love the payment as well. Thank you Miranda at Horne Mazda in Tempe, I really appreciate your work. Thank you again!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Been coming here for years for service and around upgrade

Been coming here for years for service and around upgrade time. Staff has always been friendly and attentive even after the sale! I’ve recommended this place to a few friends and they’ve had awesome experiences as well! Shout out to Miranda for helping my friend get her CX-5 last week!

Been coming here for years for service and around upgrade

Been coming here for years for service and around upgrade time. Staff has always been friendly and attentive even after the sale! I’ve recommended this place to a few friends and they’ve had awesome experiences as well! Shout out to Miranda for helping my friend get her CX-5 last week!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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I contacted the dealer over the internet Nolan reached

I contacted the dealer over the internet Nolan reached out to me in a timely manner was very responsive and straight to the point just the way I like to do business. I set up an appointment to come in Chad help me out when I arrive showed me the vehicle it was exactly what we expected. Tori and Danny helped out with the numbers to make the deal happen we couldn't be happier we got a great price they helped out with great financing my wife and I love the experience. We will be recommending it to all our friends and family.

I contacted the dealer over the internet Nolan reached

I contacted the dealer over the internet Nolan reached out to me in a timely manner was very responsive and straight to the point just the way I like to do business. I set up an appointment to come in Chad help me out when I arrive showed me the vehicle it was exactly what we expected. Tori and Danny helped out with the numbers to make the deal happen we couldn't be happier we got a great price they helped out with great financing my wife and I love the experience. We will be recommending it to all our friends and family.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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My daughter just bought her very first *brand-new* car,

My daughter just bought her very first *brand-new* car, and we couldn’t have asked for a better experience. From start to finish, Brian Lewis went above and beyond to make the process easy and stress free. He was patient, answered every question thoroughly, and explained all the details in a way that made my daughter feel confident in her decision. The level of care, professionalism, and genuine customer service we received made this a truly amazing experience. Buying your first car can be overwhelming, but Brian made sure it felt exciting instead of stressful. We left not only with a beautiful new Mazda CX-5, but also with total peace of mind knowing she was in good hands. Thank you, Brian, for treating my daughter’s big milestone with the attention and respect it deserved. Highly recommend! We would also like to said a huge thank you to Tori and Ryan.

My daughter just bought her very first *brand-new* car,

My daughter just bought her very first *brand-new* car, and we couldn’t have asked for a better experience. From start to finish, Brian Lewis went above and beyond to make the process easy and stress free. He was patient, answered every question thoroughly, and explained all the details in a way that made my daughter feel confident in her decision. The level of care, professionalism, and genuine customer service we received made this a truly amazing experience. Buying your first car can be overwhelming, but Brian made sure it felt exciting instead of stressful. We left not only with a beautiful new Mazda CX-5, but also with total peace of mind knowing she was in good hands. Thank you, Brian, for treating my daughter’s big milestone with the attention and respect it deserved. Highly recommend! We would also like to said a huge thank you to Tori and Ryan.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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WORST CAR EXPERIENCE EVER!

WORST CAR EXPERIENCE EVER!!! Quincee is a LIAR. They appraised and offered over 17K for my Tesla Model S. I got to the location and they low balled me at just over $13k. Wasted an entire morning with them. They claim it was due to my carfax report which they had full access to for several weeks now. NEVER DO BUSINESS WITH THEM. THEY ARE LIARS!!!!

WORST CAR EXPERIENCE EVER!

WORST CAR EXPERIENCE EVER!!! Quincee is a LIAR. They appraised and offered over 17K for my Tesla Model S. I got to the location and they low balled me at just over $13k. Wasted an entire morning with them. They claim it was due to my carfax report which they had full access to for several weeks now. NEVER DO BUSINESS WITH THEM. THEY ARE LIARS!!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Brian and Tory have been amazing to work with.

Brian and Tory have been amazing to work with. They have needed to be by eyes as I was buying from 2200 miles away. Multiple videos, and thorough explanations to my exhausting questions. I found the needle in the haystack with these guys and this vehicle!

Brian and Tory have been amazing to work with.

Brian and Tory have been amazing to work with. They have needed to be by eyes as I was buying from 2200 miles away. Multiple videos, and thorough explanations to my exhausting questions. I found the needle in the haystack with these guys and this vehicle!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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I had a wonderful experience with Nolan Redway, Internet

I had a wonderful experience with Nolan Redway, Internet Sales Manager at Horne Mazda Tempe. Nolan was professional, attentive, and made the process easy and stress-free. The Horne Mazda Tempe team was also friendly, welcoming, and great to work with. There was a real delay in processing my check, but once they got around to depositing my check, it was handled and completed, and I want to emphasize that Nolan was excellent throughout and always kept communication clear. I truly appreciate the care and service I received — highly recommend Nolan and the Horne Mazda Tempe team if you’re considering a Mazda!

I had a wonderful experience with Nolan Redway, Internet

I had a wonderful experience with Nolan Redway, Internet Sales Manager at Horne Mazda Tempe. Nolan was professional, attentive, and made the process easy and stress-free. The Horne Mazda Tempe team was also friendly, welcoming, and great to work with. There was a real delay in processing my check, but once they got around to depositing my check, it was handled and completed, and I want to emphasize that Nolan was excellent throughout and always kept communication clear. I truly appreciate the care and service I received — highly recommend Nolan and the Horne Mazda Tempe team if you’re considering a Mazda!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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My name is Iryna Ilchenko.

My name is Iryna Ilchenko. I had to drop off my Mazda CX30 for safety recall . Troy provided excellent customer service. I met him second time and I am sure next time I will want to get him again for my appointment. Thank you!

My name is Iryna Ilchenko.

My name is Iryna Ilchenko. I had to drop off my Mazda CX30 for safety recall . Troy provided excellent customer service. I met him second time and I am sure next time I will want to get him again for my appointment. Thank you!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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They sold the car I was trying to purchase right out from

They sold the car I was trying to purchase right out from under me while I was on the phone with one of the salesman. Really? Stay away from that place.

They sold the car I was trying to purchase right out from

They sold the car I was trying to purchase right out from under me while I was on the phone with one of the salesman. Really? Stay away from that place.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
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