Reviews
My New Favorite Dealership!
I would like to thank Collin Smith for the exceptional service, and a fantastic experience with my purchase yesterday. The process was simple and easy, and I highly recommend working with their amazing staff!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your great recommendation and we are happy to see Collin Smith brought an exceptional purchase experience . Fast and simple is what we like to hear. Thank you for choosing Camelback Ford and we look forward to seeing you for your servicing needs. Jill Chafitz- Director of Customer Relations
Stress & Pressure Free Experience
First & foremost, our experience working with Kitara was super. She introduced herself & let us know she would be taking care of getting us into our new truck. She made us priority 1 start to finish & we never felt like we were on our own. Her knowledge of features on our new truck was impressive, & if she wasn't clear about a feature, she took time, did the research, made sure it was right & that we understood it! She also helped us get all our "stuff" from old truck into new truck. Our new truck was detailed inside & out, & on intial drive, made sure we were clear on basic operation with safety features, & insured truck was filled with our choice of fuel! Thank you Camelback, Sabeur, Rick, K, & special thanks to Kitara for making our new truck buying experience pleasant.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the five-star recommendation, it was a pleasure having you at the dealership. It is our goal to provide our customers with the best possible car buying experience and we are happy to see Kitara and the team brought just that.We appreciate your wonderful compliments. We hope that you will reach out to us if you need anything else moving forward- Enjoy the new ride. Jill Chafitz- Director of Customer Relations
Excellent Customer Service
I had Collin Smith as my salesperson. Collin did an outstanding job, I would highly recommend him! Matt, sales manager, was great too. Customer service was spot on! Thank you
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for coming to see us. We will be sure to let Collin Smith know that he did a great job and that his customer service was spot on. Should you need anything else, please let us know. Thank you for great recommendation - Jill Chafitz - Director of Customer Relations
Great!
Everyone was extremely helpful and everyone worked hard to find me the best deal possible. Eric was great along with Sabeur and Mike! Great team and I couldn’t be happier with my car, along with all the perks coming from ford.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your great recommendation of our dealership. We appreciate your kind compliments. We are proud to offer you the best deal possible and It is great to hear that the Camelback Ford Team has been able to provide an excellent customer experience. We look forward to seeing you on your next visit. - Jill Chafitz-=Director of Customer Relations.
Last minute truck to tow
Over 3 weeks ago contacted Ford financial for consideration in buying a ford truck with 6 seats and a 4WD or expedition.. After contacting Ford motors, they sent me to the nearest dealer and contact was Eric. At last minute Had a 2007 Toyota Tundra with twice the amount over the weight of the back axle and needed a truck to tow. Eric helped make the deal happen. He went out of his way in the day, shared his leads also to assist the purchase. Thank you and your service.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the 5 star review and your feedback .It is good to hear that you had a great experience at our dealership ,Eric Steffes works hard to provide the best customer service around and we are happy to see he did just that. I'm thrilled that he was able to go above and beyond the call of duty. We appreciate your business, and look forward to working with you again. - Jill Chafitz- Director of Customer Relations.
A great experience
Employees were great help with getting the truck i have always wanted i would like to do service again in the future. They were so patient and understanding of the situation thank you gentlemen
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you Miguel,for coming to see us. We appreciate your support and your feedback is much appreciated. We are happy to know that you are satisfied with your experience and we were able to get you into the truck you've always wanted. We look forward to seeing you for your servicing needs. Jill Chafitz-Director of Customer Realtions
Video performance
Received a follow up call from Eric discussed what I needed. Said he would send video and describe features. Video great not a money pitch but a product explanation and definitely not what was expected. Great job. Financing great fast efficient and pleasant
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for coming to see us and taking time out of your day to post a 5 star review. It was a pleasure having you at the dealership, and we will be sure to pass along your kind words to Eric Steffes. Should you need anything else in the future, please feel free to let us know. Jill Chafitz-Director of Customer Relations
The sales team was helpful and not overly aggressive
Mykoal was very specific in finding out exactly what I wanted in a vehicle, and took the time to look at other locations until he found the exact truck I wanted. I would absolutely recommend Mykoal to friends and family for their auto needs
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello, thank you for stopping by to leave us a review. We are thrilled to see that you enjoyed your visit and Mykoal Dehazo and he was able to get you into the exact truck you wanted . Thank you for your recommendation and we hope to work with you again down the road. - Jill Chafitz-Director of Customer Relations.
Amazingly satisfied
Earnhardt could use a lesson from these guys about what is really no bull.... these guys went out of their way to help us get into an amazing vehicle at half the interest we were paying for our trade in.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Heather, Thank you for stopping by to see what we had to offer. It was a pleasure having you at the dealership and we are so happy to hear Eric Steffes was able to get you into an amazing vehicle at half the interest we were paying for our trade in. Thank you for your great recommendation! Stop by and see us if you need anything else down the road. Enjoy your new ride! - Jill Chafitz- Director of Customer Relations.
Excellent customer service
Awesome deal. We got what we asked for and got what we wanted! Excellent customer service! We are happy we accepted the recommendations from family members.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for coming to see us! We appreciate your five-star review. Congratulations on your Ford and I am thrilled to read that Eric Steffes got you an awesome deal and exactly what you asked for . Thank you for your kind recommendation. If you need anything moving forward, be sure to let us know. - Jill Chafitz-Director of Customer Relations