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Camelback Ford Lincoln

(1,891 reviews)
Visit Camelback Ford Lincoln
Sales hours: 8:00am to 9:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 8:00am–9:00pm 7:00am–6:00pm
Tuesday 8:00am–9:00pm 7:00am–6:00pm
Wednesday 8:00am–9:00pm 7:00am–6:00pm
Thursday 8:00am–9:00pm 7:00am–6:00pm
Friday 8:00am–9:00pm 7:00am–6:00pm
Saturday 8:00am–9:00pm 7:00am–4:00pm
Sunday 10:00am–6:00pm Closed
2020 state dealer award
View 5 awards
2020 state dealer award 2020 state dealer award 2014 state dealer award 2014 state dealer award
2020 consumer dealer award
New (480) 422-0573 (480) 422-0573
Used (602) 910-6827 (602) 910-6827
Service (602) 457-6408 (602) 457-6408

Reviews

(1,891 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Great service, Eric is awesome

It wasn’t just the deal we got that made us happy, it was the above and beyond service and no pressure style of Eric that would make us recommend the dealership to others.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the awesome feedback and 5-star review! We are glad to hear that Eric Steffes were able to make your experience here at Camelback Ford a good one. We appreciate your recommendation and look forward to working with you in the future. Congratulations and enjoy your new car! Jill Chafitz- Director of Customer Relations

Great experience!

From start to finish, Eric was great. He was super helpful answering all my questions, working with me via text and email the having everything ready when I arrived. I was driving my new raptor in less than an hour. He took the time to go through all the “toys” in the truck with me. so I have a good idea what it all did. The entire team was superb, would definitely recommend Eric and the entire team at camelback ford

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We are very happy to hear that Eric Steffes provided you with such a superb experience ! That is something that we take pride in here at Camelback Ford . We appreciate you taking the time to leave us such awesome feedback! We hope you enjoy your new Raptor Thank you for the recommendation and we look forward to your service visit. Jill Chafitz- Director of Customer Relations

Alec is Great!

Alec is awesome! Made the process as smooth as possible. He ensured he will be getting me into a car same day! Give him a raise!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the awesome 5-star review ! We are glad to hear that Salesman Alec Hafner was able to make your experience here at Camelback Ford a good one and getting you tin your vehicle the same day. We appreciate your recommendation and hope you enjoy your new car! Jill Chafitz- Director Of Customer Realtions

Found me the perfect truck!

Eric Steffes made the truck buying experience personable and comfortable from the moment I walked in. With just a couple questions he found me the perfect truck and we were out the door for a test drive. He quickly presented me with a great deal and finance rate as well as a more than fair price for my trade in. He took the time to show me around the service center and introduce me to one of the guys, Julian, over there for my maintenance needs. The whole experience was efficient, exciting, and like I was dealing with an old friend. Go see Eric for your next vehicle!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We are so happy to hear that Eric Steffes provided you with such excellent personable and comfortable car buying experience We are happy to hear you found the perfect truck and the whole experience was efficient and exciting. Thank you for the 5-star review and welcome to the Camelback Ford Family. Jill Chafitz- Director of Customer Relations

Great customer service

I would like to thank Francisco for going above and beyond the call to help me in my time of need I had a terrible headache and he made sure I got something to eat and drink and on top of that I purchased my first F1 50 it’s great thanks a bunch!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Nikki, Thank you so much for your business and 5-star review ! We're happy to hear that Francisco went above and beyond to accommodate you during your purchase and that the made it such a pleasant experience. We look forward to working with you again in the future! Congratulations on your F150 and happy miles. Jill Chafitz- Director of Customer Relations

Good tune up but unprofessional customer service

We've been going here for 3 years doing oil changes and other car maintenance until I worked with Alan Tabarez. He was very rude, unprofessional and made us felt very uncomfortable. We will start finding a new place for our car maintenance!

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Came in for service or repair
Worked with:
3 people out of 3 found this review helpful.

Car purchase

This dealership was great to work with in every aspect of the buying process. Great management, great salesman, great price. Will be purchasing another vehicle from here at some point.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the awesome 5-star review! We are glad to hear that Francisco was able to make your experience here at Camelback Ford a good one. We are happy your were able to find what you were looking for and look forward to working with you in the future. We look forward to working with you in the future. Jill Chafitz- Director of Customer Relations

Very fast purchase of a new rruck

Showed me options and got me into a great truck with an even better deal very fast and great experience with everyone I encounter at camelback ford

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Anthony, Thank you for taking the time to leave such awesome feedback on Peter Purcarelu! We are happy to hear that you had a great experience and enjoyed doing business with us. We hope you enjoy the new Truck! Jill Chafitz-Director of Customer Realtions

Ford Fuson

Appreciated working with Winn. Happy to touch base with after a year or so. She answered my questions, etc. My rating reflects on not many vehicles (Fusons) to choose from, not in stock. Finance person, Blake, was good too.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your business and 5-star review We're happy to hear that Winn Mike was able to assist you through your purchase and make it a pleasant experience and she appreciates your loyalty. We hope to be of service to you again in the future! Jill Chafitz-Director of Customer Relations

Above and beyond

They worked with me on getting exactly what I wanted and they went out of their way to deliver. Financing was flexible and speedy and worked with my budget.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your business and 5-star review ! We're happy to hear that Peter Purcarelu and the Camelback Ford Team made it a pleasant experience and were able to assist you through your purchase and keep it within your budget. We hope to be of service to you again in the future! Jill Chafitz-Director of Customer Relations