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Camelback Ford Lincoln

(1,891 reviews)
Visit Camelback Ford Lincoln
Sales hours: 10:00am to 6:00pm
Service hours:
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Sales Service
Monday 8:00am–9:00pm 7:00am–6:00pm
Tuesday 8:00am–9:00pm 7:00am–6:00pm
Wednesday 8:00am–9:00pm 7:00am–6:00pm
Thursday 8:00am–9:00pm 7:00am–6:00pm
Friday 8:00am–9:00pm 7:00am–6:00pm
Saturday 8:00am–9:00pm 7:00am–4:00pm
Sunday 10:00am–6:00pm Closed
2020 state dealer award
View 5 awards
2020 state dealer award 2020 state dealer award 2014 state dealer award 2014 state dealer award
2020 consumer dealer award
New (480) 422-0573 (480) 422-0573
Used (602) 910-6827 (602) 910-6827
Service (602) 457-6408 (602) 457-6408

Reviews

(1,891 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Amazing vehicles and staff.

We bought a 2018 expedition, and they really worked hard for us, finding us our perfect vehicle and with a price to match. I highly recommend them and will be back when I want to upgrade!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Justin. Thank you for the 5-star recommendation. We take great pride in making the car buying process as simple and easy as possible for our awesome customers. Congratulations on your 2018 Expedition! We look forward to working with you again. - Jill Chafitz -Director of Customer Relations

Fast service

It was very quick and fast to buy the car they worked until they got my best monthly payments big shout out to Anthony and Sabeur

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Jalha, thank you so much for taking the time to leave a great review on Salesman Anthony DeMore and Sabeur Abidi in Finance. I will be sure to let them know that they did an excellent job. Please let us know if we can be of further assistance. Have a great day! - Jill Chafitz- Director of Customer Relations

Sales

Winn has been my salesperson for the last five years, she's very helpful and does excellent work in what she does. I recommend her 100%

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for loyalty to Winn and thank you choosing Camelback Ford for your vehicle purchase. Your recommendation of Winn is much appreciated and we agree she gives 100% and is excellent at what she does, we are very lucky to have her on our team. Please let us or Winn know if we can be of further assistance. Have a great day! - Jill Chafitz- Director of Customer Realtions

Wonderful and easy process! Will definitely recommend to ot

I have never experienced an easier purchase. Alec , Josh and Blake were very professional and friendly. I love my new Ford!!way to go Camelback Ford!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Dahlia, your recommendation and review of our dealership is much appreciated. We are happy to hear Alec, Josh and Blake were professional, friendly and made this an easy car buying experience.Please let us know if we can be of further assistance. We look forward to your next visit- Jill Chafitz -Director of Customer Relations

Excellent!!

Eric at Camelback Ford delivers!! We needed our dream truck in a very short amount of time and Eric was the only Ford representative in the state of AZ that was able to do that for us. We bravely went in there with our 6 month old and 3 year old and thanks to the help of all of the employees we encountered it was a great experience! Eric let our 3 year old play with anything and everything on his desk to keep him busy and had everything we needed ready to go. Tony was also a huge help and worked simultaneously with Eric to help speed up the process. Art in the finance department is a very funny and easy person to deal with and he also worked quickly and efficiently for us! We will be back for any other vehicles and be sending our family and friends!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thanks for sharing your experience. I'm thrilled that Eric and the Team were able to go above and beyond the call of duty, and get you in your DREAM TRUCK. We appreciate your business, and look forward to working with you again. - Jill Chafitz- Director of Customer Relations

Good experience

Very nice people and great customer service thank you Jose and Edgar. Helped me through my purchase and also helped me with numbers. They tried to give me the best deal.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Edson,Thank you for taking the time to review our dealership. We are happy to know that you are satisfied with your experience. with the Camelback Ford team that assisted you during your sale.Please reach out if you need anything else moving forward. - Jill Chafitz - Director of Customer Relations

Excellent

Collin was awesome. He was knowledgeable, patient and helpful while exhibiting a no pressure approach. Art at finance was also great, with no pressure. The experience was exceptional.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Karen, it was a pleasure having you at the dealership. It is our goal to provide our customers with the best possible car buying experience we are happy to see Collin, Art, and Herb were able to do just that. Please do not hesitate to let us know if there is anything you need moving forward. Have a great day! - Jill Chafitz- Director of Customer Relations

Great customer service, couldn’t have been better!

I was treated amazingly and the customer service was great. I would highly recommend this dealership to any friends and family that are in need of a new vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

I am glad that Kitara Nevil and the team was able to impress you. Thank you, for taking the time to share about your experience with us. If we can be of any more help to you, do not hesitate to let us know. - Jill Chafitz- Director of Customer Relations

White glove treatment

I can’t begin to tell you how impressed I was with Angelina. Friendly, knowledgeable, willing to go the extra mile, helpful, anything but your typical “used car salesman”. She did EVERYTHING she could to make me feel comfortable and her team she worked with was first class from the first phone call. There was NO pressure to sign, no pressure to take it or leave it. She listened, she acknowledged, and she treated me like i was more than a signature on a 4 copy carbon contract. I’d highly recommend visiting her before you buy ANYTHING ANYWHERE.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for coming in, Andy. I am happy to hear that you are satisfied with your visit to our dealership and Angelina Dang. Our staff works hard to provide the best customer service in town we are happy to see Angelina delivered a no pressure ,comfortable car buying experience . Please let us know if you need anything else in the future. - Jill Chafitz- Director of Customer Relations

What a difference this dealership made!

Kitara, Tony, and Art were absolutely awesome! I had a really bad experience at another dealership and was not going to buy a new car but Kitara convinced me it would be different with Camelback Ford. I seriously came to you because of Kitara and Tony. Art was just wonderful as well and we actually enjoyed the paper signing process because of him! Thank you all for making this possible.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
2 people out of 2 found this review helpful.
Dealer response

Tina, I am so pleased to hear that Kitara, Tony, and Art went above and beyond to make sure you had an amazing experience with us. Thank you for sharing with us about your wonderful time here. We will look forward to being of help to you moving forward. - Jill Chafitz- Director of Customer Relations