Reviews
Outstanding Dealer
Collin, Corey, and Mitch were all sublime. Extremely professional in all aspects of my buying experience. I will 100% be recommending Camelback Ford in the future. My financial specialist on the other hand “Art” was immediately rude. He made a fun buying experience into a long lasting sour memory. He attempted to belittle he on my knowledge of finances and deterred me from purchasing the extended warranty through in manirisoms and speech “... that’s only $1.41 a day, you can’t afford $1.41 a day?”
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Wow, we're so glad to hear that you had a great experience with Collin Smith! It's great to hear how much you enjoyed working with Collin. Its unfortunate to hear about Art and we try our best to delivery the best customer service. I will make sure to speak with Art in regards to your review. We want to wish you many happy Miles on your vehicle and let us know if you need anything else! Jill Chafitz Director of Customer Relations
Best experience buying a car at Camelback Ford
Very informed sales person and personable manager. They worked hard to negotiate what we wanted and created a seamless buying experience. Eric Steffes was so great to work with and ensured we were completely happy with the deal he got for us.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Nieto, Thank you for the stellar review! Eric appreciates the fantastic feedback and is glad to have provided you with a great experience and an amazing deal. We look forward to serving you again down the road! Jill Chafitz Director of Customer Relations
Great Buying Experience!
I just wanted to Thank Eric for a great buying experience. Eric was a true professional and worked with me to finalize a great deal on my new Ford Fusion. The buying experience was painless ,which is unusual, and Eric made the experience an extremely pleasant one for me and my family. Once we got to the dealership the whole process took less than an hour! Oh, and my son really enjoyed the popcorn! I will definitely come back and buy again from Camelback Ford and of course Eric!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We appreciate the feedback, We are so good to see Eric offered a great buying experience and making it painless and extremely pleasant for you and your family. We are glad you enjoyed the popcorn and Congratulations on your new Ford Fusion! HAPPY MILES Jill Chafitz Director of Customer Relations
Ford is caring
Camelback Ford was kind understanding and worked hard to get what we wanted and needed. I could tell my salesman and manager cared about my deal and what i needed
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We appreciate the 5-stars and the awesome review, ! It sounds like Collin and the team showed you a great car buying experience and we will let them know to keep up the great work. Thanks again and we hope to see you for your future vehicle needs. Jill Chafitz Director of Customer Relations
Easy no pressure and straight to the point!
Had an amazing experience with camelbacks. I live in LA and wanted to get the raptor 2019 I shopped around in California and other states for a good deal they all had markups. I found camel back on google search. I called and Anthony Demore was my sales man over the phone. He was very knowledgeable with the raptors and honest straight to the point with the pricing and what I expect. He took pictures and videos for few options and sent them to me. No pressure or harassing me into getting the deal done, he really cared about what I was looking for. After making up my mind with the raptor and the options that I want he called me the next morning and told me they have what I want. Two hours later I had everything set up to pick it up. I drove to Phoenix from LA dropped my old truck and picked up the new raptor. Was an amazing easy experience. I would highly recommend Anthony to be your sales guy.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Moayed Harb ,Thank you for your loyalty to Camelback Ford, We are happy to see we delivered a No pressure buying experience . and WOW a Raptor.... What a great choice. Strong and trustworthy customer service is a value held with very high importance here at Camelback Ford and we're pleased to hear that our team were able to serve you in that way. Thank you for your business and for taking the time to leave a review. Jill Chafitz Director of Customer Relations
Best dealership service
Everyone at the dealership was friendly and very helpful. The sales representative Josh Miller made things super easy to understand and super fast. Hands down the best dealership and service I’ve received anywhere. If I know anyone who needs a vehicle in the area I’ll 100% recommend camelback ford and to go see Josh.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We are glad to hear your car buying experience with Josh Miller was a great one! Josh will appreciate the shout out and the recommendation. We wish you many miles of happy and safe driving in your new vehicle! Jill Chafitz Director of Customer Relations
New car purchase
Outstanding dealer! Wide variety of cars, many to choose from!! Would greatly recommend!! The had the best Ford Raptor selection Nd found the perfect one!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for giving us positive feedback about Erica nd Rick, we are glad they helped you out. Your satisfaction is very important to us! Thank you for your business and taking the time to leave a review and the recommendation. Enjoy you NEW FORD RAPTOR. Jill Chafitz Director of Customer Relations
Good easy experience with lots of support offered and given!
Overall very good experience! Eric was helpful and very available and honest. Looking forward to enjoying our new Ford Ranger. Second truck for our family from Camelback Ford in last 8 months
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Congratulations on your new Ford Ranger ...Very EXCITING... Thank you for your loyalty to Camelback Ford and thank you for choosing Eric Steffes for your purchasing needs. We are happy to see he was able to the deliver the honest and helpful approach . We hope you are enjoying your new Ford Ranger and look forward to your next visit. Jill Chafitz Director of Customer Relations
Thanks to Greg and the team for outstanding service
From the very beginning Greg made us feel welcome and relaxed. He went above and beyond in his efforts to locate the vehicle that met our specific needs and he arranged and coordinated the addition of several features we wanted added to the vehicle. It was comforting that Greg kept us informed of what was happening throughout the entire process. Matt Frankenfield's outstanding and tireless efforts on the management side made the purchase possible. He bent over backwards to tailor a financial deal that made it possible for us to make the purchase. Jose Alvarado added to our pleasurable experience by answering questions and making sure our comfort needs were met. Jill Chafiz followed up by ensuring that the vehicle was being delivered exactly as we expected and needed. Thanks so much to Camelback Ford and this entire team for this outstanding purchase experience.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for 5 star recommendation, ! We are so glad to hear that you had a wonderful experience with our dealership and with the Camelback Ford team that assisted you during your visit. We'll be sure to let the team know to keep up the good work. It is rare that a salesman can make the buying experience a fun one. Thank you for making the trip to Camelback Ford and Come see us again soon! Jill Chafitz Director of Customer Relations
Great Experience
It was great. Salif was very helpful. My experience there was very satisfying. I had all my questions regarding the new car. I would Recommend.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Lisa, We strive to provide the best experience possible. Thank you for taking the time to let us know Salif succeeded and most of all for your recommendation and taking the time to share your experience. Please let us know if you need anything moving forward. Jill Chafitz Director of Customer Relations
