Reviews
Good service, located the truck I wanted, pushy on
Good service, located the truck I wanted, pushy on extended warranty and services. They should offer a small discount on accessories- I would have added and upgraded a few items.
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- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!
Excellent service!
Excellent service! Adam is great! He gave me peace of mind when contracting a used vehicle!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!
Mark is the best!
Mark is the best!! Made the entire process a breeze, very funny and empathetic guy! Great experience!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!
Excellent service advisor, Braulio Ramirez.
Excellent service advisor, Braulio Ramirez. Efficient, friendly and an asset to your company. 15 words
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Feel free to stop by if you ever need any more help.
Let Braulio see my review! He is a very special individual and should get positive feedback. I bought my car in at an early hour and he couldn’t have been more friendly and helpful. If you want to keep such a.valuable asset to the company, share this with him! Submitted by William Grossfield
Met at least seven different employees all of whom were
Met at least seven different employees all of whom were personable and friendly. No pressure tactics. Everything above board. Got a very good deal on my trade in! Love my new Camry!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!
The service was very professional and my vehicle was
The service was very professional and my vehicle was fixed promptly. I enjoyed the constant communication from the service technician
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!
Faisal at autonation irvine was the best!
Faisal at autonation irvine was the best! Left with a 2024 Camry xse and he was very knowledgeable about the car!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, we are pleased to hear you had such a positive experience with us. If you ever need help, just give us a call. Happy motoring!
Chris ward was amazing!
Chris ward was amazing! He was very professional and even had the vehicle ready when we arrived. I highly recommend
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, thank you for taking the time to share your feedback with us. We appreciate your recommendation of AutoNation Toyota Irvine and we hope to be of service again in the future.
The service department is the worst I have ever dealt
The service department is the worst I have ever dealt with. They tried to recommend several overpriced unnecessary service add-ons. They also messed my brakes up and they left with a squeal I have never heard before. I visited again to have it checked and the guy who performed the service (Kevin) defensively explained that he couldn’t have possibly caused this sound. He flushed the brakes out and they still squeak. I was treated like a clueless woman the entire time. Avoid this place.
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Hi Aser, we can assure you that we do not find this type of behavior acceptable, and we would like to address the situation you have described. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (949) 287-8766. We hope to hear from you.c
Amanda was knowledgeable and helpful - very professional.
Amanda was knowledgeable and helpful - very professional. Don was a delight, as always, and prompt. Love the Highlander as opposed to whatever van was used before.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Marty, we are pleased to hear you had such a positive experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!