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AutoNation Toyota Irvine

(3,573 reviews)
Visit AutoNation Toyota Irvine
Sales hours: 9:00am to 9:00pm
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Sales
Monday 9:00am–9:00pm
Tuesday 9:00am–9:00pm
Wednesday 9:00am–9:00pm
Thursday 9:00am–9:00pm
Friday 9:00am–9:00pm
Saturday 9:00am–9:00pm
Sunday 9:00am–9:00pm
2024 consumer dealer award
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2024 consumer dealer award
New (888) 265-5863 (888) 265-5863
Used (888) 733-8207 (888) 733-8207
Service (855) 685-1347 (855) 685-1347

Reviews

(3,573 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of AutoNation Toyota Irvine from DealerRater.

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Great, pleasant, quick and friendly!

Great, pleasant, quick and friendly!!! I got my car washed that was really cool, love the service!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi Guillermo, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

The care I receive every time I have my cars serviced is

The care I receive every time I have my cars serviced is amazing. The service rep I see, Manny is like a friend he is so kind. He keeps me posted on everything and that is very appreciated.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, we are pleased to hear you had such a positive experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!

Easy scheduling for service.

Easy scheduling for service.Service and repairs are done on time. Highly knowledgeable mechanics. Great customer service and support.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

Took car in for 10K mile service.

Took car in for 10K mile service. They found a screw in one of the tires. They told me the screw was in the "outer wall" and the tire was not repairable, and said it would be $164 for a new tire. I could see the screw was actually in the tread, not the sidewall, and the tire was not flat nor losing air. I declined the tire replacement and went to America's Tire. America's Tire repaired the tire for free.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, we are deeply disappointed by your experience at AutoNation Toyota Irvine. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (949) 287-8766 -- we hope to hear from you soon.

Great experience overall.

Great experience overall. Had Tom show me the car I saw online and Ozzy with the paper work.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hi, we are pleased to hear you had such a positive experience with us. If you ever need help, just give us a call. Happy motoring!

I'm 75 years old.

I'm 75 years old. Safe to say that I've been around a few salesmen in my time. So, for what it's worth, I'd say without hesitation that Mohamed Abdelwahab is the BEST I've dealt with in my life. He works in California. I live in Texas. I called about a used car they'd advertised on a Sunday morning. He answered the phone before the dealership opened for business. He's always early. The next 8 days we had constant contact, he NEVER missed a call or appointment, was ever courteous, helpful and provided answers when needed. The following Monday I shook his hand as I drove off for my trip back to Texas. If you're in the market for a new or used car, Call and ask for Mohamed !!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Toyota Irvine! Don't hesitate to call us if you ever need anything. Be safe on the road!

Clear and Upfront maintenance cost estimates.

Clear and Upfront maintenance cost estimates. Nice waiting area. Free shuttle bus service. Live video report. Polite and friendly recipients.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi Luke, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

Had the pleasure of buying a car from Adam.

Had the pleasure of buying a car from Adam. He's was great to deal with! Ask

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

Great service on my 4Runner, my car was ready and waiting

Great service on my 4Runner, my car was ready and waiting when I came to pick it up.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

First service, very satisfied, prompt service without an

First service, very satisfied, prompt service without an appointment. Service associate was very professional, courteous and knowledgeable

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Consumer response

Thank you

Consumer response

Thank you

Consumer response

Thank you