Reviews
The best service experience I’ve had in a long time. I rarely if ever leave reviews. Ryan Aversano was spectacular in assisting me on two separate occasions with two different cars. Work was performed flawlessly and Ryan followed up promptly throughout the process and tried to save me as much money as possible. I think I just found my new favorite dealership after being with Garavel Subaru for over 10 years. Highly recommend!
The best service experience I’ve had in a long time. I rarely if ever leave reviews. Ryan Aversano was spectacular in assisting me on two separate occasions with two different cars. Work was performed flawlessly and Ryan followed up promptly throughout the process and tried to save me as much money as possible. I think I just found my new favorite dealership after being with Garavel Subaru for over 10 years. Highly recommend!
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- 5.0
- Does recommend this dealer
- Came in for service or repair
We are glad to hear that Ryan significantly improved your experience at Colonial Subaru of Danbury. It makes us proud to see customers come from our competitors. Thank you so much for all of the support. We will see you next time!
This was the most enjoyable business transaction of my life. They went out of their way, above and beyond I get every service done there. I would be wrong not to after how they were to me
This was the most enjoyable business transaction of my life. They went out of their way, above and beyond I get every service done there. I would be wrong not to after how they were to me
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- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you, Julie! We're glad to hear our team went above and beyond for you at Colonial Subaru of Danbury. We value your loyalty and look forward to serving you in the future. Safe travels!
Rob was so personable, knowledgeable and easy to work with. He made the whole process very smooth.
Rob was so personable, knowledgeable and easy to work with. He made the whole process very smooth.
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- 5.0
- Does recommend this dealer
- Shopped for a new car
We're glad you enjoyed working with Rob! We look forward to seeing you again! Thank you so much! - Colonial Subaru of Danbury
My 7:30am oil change and tire rotation appointment took over 5 hours to complete when I was told it would be an hour and a half. I told the service provider that I would need to pick up the car shortly after noon in order to get back to work and he said it should be done by then. I received no updates or calls back when I was trying to check the status. When I arrived at the dealership at 12:15, the service provider said the car was not done. It is unclear to me why an early morning, relatively short appointment, was not finished by the time I needed to pick up my car.
My 7:30am oil change and tire rotation appointment took over 5 hours to complete when I was told it would be an hour and a half. I told the service provider that I would need to pick up the car shortly after noon in order to get back to work and he said it should be done by then. I received no updates or calls back when I was trying to check the status. When I arrived at the dealership at 12:15, the service provider said the car was not done. It is unclear to me why an early morning, relatively short appointment, was not finished by the time I needed to pick up my car.
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- 4.0
- Does recommend this dealer
- Came in for service or repair
We sincerely apologize for any frustration or inconvenience caused by this experience. Please contact me directly so we can make this right. Thank you for bringing this to my attention. -Corey Henderson - General Manager - (203) 744-8383
Colonial dealership, Danbury Connecticut. Everybody was very nice very personable our salesman. Rob was very nice not pushy. I don’t like pushy salesman. He was very good and he knew exactly what we wanted and we got the car that we dreamed of.. And it was in our price range. Thank you.
Colonial dealership, Danbury Connecticut. Everybody was very nice very personable our salesman. Rob was very nice not pushy. I don’t like pushy salesman. He was very good and he knew exactly what we wanted and we got the car that we dreamed of.. And it was in our price range. Thank you.
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- 5.0
- Does recommend this dealer
- Shopped for a used car
Hi Lee, we're glad Rob and the team helped you find your dream car at Colonial Subaru of Danbury. Thank you for sharing your positive experience! Safe travels!
Bought two cars from Colonial and had great and smooth experience.Anytime service was needed, service advisor Montana Silva took care of it with expertise and professionalism. Would recommend Colonial to anyone interested in a Subaru
Bought two cars from Colonial and had great and smooth experience.Anytime service was needed, service advisor Montana Silva took care of it with expertise and professionalism. Would recommend Colonial to anyone interested in a Subaru
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- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your loyalty and kind words for Montana and our team! We hope you are enjoying your new rides, and we hope we can help with any of your future auto needs at Colonial Subaru of Danbury!
Great experience, quick and easy deal with a great price. Sales and finance team were A+.
Great experience, quick and easy deal with a great price. Sales and finance team were A+.
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- 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Petersen! Thank you for leaving us this five-star review and kind words about our sales team at Colonial Subaru of Danbury! We'll see you next time!
One of the best dealers in Danbury according to my first experience. Better hospitality and explanation. Quick process.
One of the best dealers in Danbury according to my first experience. Better hospitality and explanation. Quick process.
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- 5.0
- Does recommend this dealer
- Shopped for a used car
Youssef, thanks for the wonderful review! We're so happy to hear that your experience at Colonial Subaru of Danbury was quick and smooth. Take care and enjoy your new ride!
Rob was efficient and transparent in finding exactly the Crosstrek model we were looking for. Our car, which had to be transferred from port due to limited availability of the package we were looking for, was delivered for us on exactly the date Rob predicted. Pricing was fair and paperwork exceptionally easy. We could not be more pleased with Rob’s communications throughout the process. He made it exceptionally easy and positive for us.
Rob was efficient and transparent in finding exactly the Crosstrek model we were looking for. Our car, which had to be transferred from port due to limited availability of the package we were looking for, was delivered for us on exactly the date Rob predicted. Pricing was fair and paperwork exceptionally easy. We could not be more pleased with Rob’s communications throughout the process. He made it exceptionally easy and positive for us.
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- 5.0
- Does recommend this dealer
- Shopped for a new car
We're thrilled you had a seamless experience with Rob, from locating your Crosstrek to delivery. Thank you for choosing Colonial Subaru of Danbury and for sharing your kind words!
They got me a good deal and did the best to fit in my budget.
They got me a good deal and did the best to fit in my budget.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Hi Cabralbeto!Thank you for leaving us this five-star review and kind words about our sales team at Colonial Subaru of Danbury! We'll see you next time!