Chuck Hutton Toyota

To all my American! This is the most worst and unforgettable experience dealing with Chuck Toyota. A lot broken promise, and not keeping the word’s. I bought my 21 Toyota tundra on 3/19/226. i’m very disappointment in the vehicle that I purchased in the sales pitch that they have given to me. I worked for the United States Navy. I suggest and recommend it if you’re gonna buy the Next Toyota do not buy from Chuck Toyota!!!

Found a Truck. They told me to put in a credit app. After that they kept giving me the run around, then ghosted me. Finally got a hold of someone 5 days later. Credit app was approved, but they sold the vehicle to someone else leaving me with -5pts to my credit score and no vehicle, was told they would get back to me if something came up. They are obviously only out to get their quota for credit apps. AVOID AT ALL COST!!

Five-stars to Chuck Hutton Toyota and sales-person David Sitton, I'm a very happy customer. Jeff Hall

I am writing to express my dissatisfaction with a recent car purchase agreement. I paid a $2,000 deposit for a vehicle that was supposed to be delivered November 2024. Despite this agreement, I have not received the car, nor have I been given any updates on its status. Repeated attempts to communicate with the sales representative and the dealership have been fruitless, often leading to unanswered calls or being directed to voicemail. The initial handling of my order also raised concerns, as the listing for the car remained online even after my purchase. Despite assurances that the vehicle was on its way, the only update I received was a vague notification of a possible delivery in early the following year, with no further details provided. My efforts to seek clarity or any sort of communication have been consistently ignored. This lack of communication and the dealership's refusal to refund my deposit when requested are completely unacceptable. I understand that delays can happen, but holding my money indefinitely without providing the promised product or service is unprofessional and appears to be a shady business practice. I am left with no choice but to seek a refund and pursue other options, as I have lost confidence in this transaction.

Alex Pak’s knowledge, friendly and caring approach is the reason we purchased our Grand Highlander. He represents Chuck Hutton well. Keep up the great work!

Krish A. Taylor is courteous, professional, very informative, and knowledgeable about cars. He gave me a tutorial on the various features in my new car.

Staff is always excellent at the whole process and that's why I keep coming back. Thanks to everyone!

My service was prompt and well explained. We had all work completed within an hour and a half.

Our 2020 toyota forerunner needed a seal on the roof. When we went back for it to be installed on March 24, the wrong part had been ordered. Keep in mind that we are 2 hours away. We were told the correct part would be ordered and we would be contacted when it came in. The only time we were contacted was on June 6, to ask if we still wanted the part as it was about to be sent back. Of course we wanted the part and would have traveled there immediately had we been notified in a timely manner. We did go and get it installed and will not be back.

Best service I have had in years. Great staff. The whole process was quick and pleasant. Highly recommend!