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Rountree Moore Ford Lincoln

(1,490 reviews)
Visit Rountree Moore Ford Lincoln
Sales hours: 9:00am to 7:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:00am–6:00pm
Tuesday 9:00am–7:00pm 7:00am–6:00pm
Wednesday 9:00am–7:00pm 7:00am–6:00pm
Thursday 9:00am–7:00pm 7:00am–6:00pm
Friday 9:00am–7:00pm 7:00am–6:00pm
Saturday 9:00am–6:00pm 8:00am–5:00pm
Sunday 12:00pm–5:00pm Closed
New (888) 837-7897 (888) 837-7897
Used (888) 904-2982 (888) 904-2982
Service (888) 955-5095 (888) 955-5095

Reviews

(1,490 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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ford f250

Sales manager Has always been a pleasure to deal with. My sales person Charlie Jolliffe was a great help.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 5.0
  • Quality of repair 4.0
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Excellent buying experience

Being from Tallahassee we were shopping for a ford Escape 2012 and we came across your dealership online and the vehicle had low mileage what we were looking for and Russell made our trip well worth it. Thanks Patrick and Pamela Norton

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 4.0
  • Quality of repair 4.0
  • Overall facilities 4.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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LORI HEWITT IS A P;EOPLE PERSON

Lori Hewitt is by far the most helpful sales person I have ever had. I worked in this business for 20 years, I was office manager and finance manager so I know how sales people should treat customers and Lori is the very best. You are fortunate to have her on your staff. I purchased a used 2014 Ford Edge. Mrs. Albert Murphy (Betty)

Rating breakdown (out of 5):
  • Customer service
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Customer

Everyone was really friendly and ready to take care of me

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Service

Quick service, nice staff, nice building. I really don't want to enter ANY characters!! Why not accept what I've given.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great service, clean facility.

It was a busy day and had to wait 2 hours, but was able to eat, drink, read, and even get a neck massage... Not bad!!!

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Melda, we set high expectations for ourselves so it's gratifying to hear you had a great experience with us. Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.

Sevice

The service staff was awsome and timley and waiting room was upgrade

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for the awesome review, Simeon! We always appreciate feedback from our customers, and it makes us feel good to know that our team did right by you. We are glad you are happy with our service and new facility upgrades!

Great

Yes good service very helpful only complaint was wait was very long it was two and half hours when I was suppose to have an appointment for my scheduled service but staff was very apologetic for my wait and he kept me informed of what was going on

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 5.0
  • Quality of repair 4.0
  • Overall facilities 3.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Ashley, we understand your time is valuable which is why we hold ourselves to such a high level of service. Our customers deserve the very best service, so we are glad to hear our team did right by you! We look forward to your next visit!

Terrific dealership, very fair... Will be back!

2014 FX4 grey metal flake crew cab. Staff was easy to deal with and cookies where great! Brad Hall, jax fl

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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SFS Specialest

They do a good job and treat customers good but the prices are too high

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities 4.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Teresa, we really appreciate this honest feedback! Thank you for taking the time to leave us this wonderful review for us to share with out team! Please come back to see us if you need anything at all.