Reviews
Truck service
We had our first service done on our xx150 and it wads great experience. Done in no time.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Stephen, thank you so much for your business and your wonderful review! Please come back to see us if you need anything at all.
review of FORD Dealership.
I had an oil change, and multi point Inspection. All checked out great. The time it took for the work to be done was a short wait. Thank you Ford.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Stephanie, we understand your time is valuable which is why we hold ourselves to such a high level of service. Our customers deserve the very best service, so we are glad to hear our team did right by you! We look forward to your next visit!
Claudine Stanton-service, repair review
I was time for my oil change and that morning my car wouldn't start. I live in Jacksonville, FL, but have work in Lake City, FL. After getting my car jump started I took it to the Roundtree-Moore in Lake City. Kelly Holcombe, with Roundtree-Moore, is always so helpful. It was a great visit.
- Customer service 5.0
- Buying process —
- Quality of repair 4.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great service
Wonderful employee's. Wonderful atmosphere. Great place to go.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for the awesome review, Chelsea! We are happy to hear that we were able to gain your trust in our business. Please come back to see us if you need anything at all.
Robert F. McManus
Great experience!!!!! The salesman was very knowledgeable and was great dealing with him.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Robert, it makes us feel good to know we were able to earn your trust in our business! Congratulations on the new car! We hope you are enjoying all the wonderful features and great ride! Please let us know if there's anything else we can do for you! Thanks again for your business! Take care!
Robert F. McManus
The salesman....Russ Waters, was the BEST!!!! We have been living in Lake City FL for 40 years and were happy that we could finally buy a vehicle in our hometown.......
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Robert, it makes us feel good to know we were able to earn your trust in our business! Congratulations on the new car! We hope you are enjoying all the wonderful features and great ride! Please let us know if there's anything else we can do for you! Thanks again for your business! Take care!
owner
The service department was on time and very efficient. Out car was serviced, the reclaim checked and we were on our way in a very short time.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Ronald, we understand your time is valuable which is why we hold ourselves to such a high level of service. Our customers deserve the very best service, so we are glad to hear our team did right by you! We look forward to your next visit!
Great Service
I brought my 2005 Mazda in to be serviced, because my engine light kept flashing on. The staff was informative, helpful, and friendly. I am very satisfied with the service at Rountree-Moore Ford.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
They bend over backwards to help you.
Everyone was extremely helpful, and I was a very difficult customer. The Prius you sold me is wonderful.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
David, your positive review means a lot to us and we're happy we could help you. We try to provide all of our customers with a great atmosphere and world-class service. We look forward to your next visit! Take care!
Good support and great deals
There was a bit of confusion about which car I was given a quote on and a bit of misinformation regarding interest, but in the end I got a great deal and a great car.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you so much for the nice review, Michael! We are happy to hear that we were able to gain your trust in our business. Please come back to see us if you need anything at all.