Reviews
Great service love the new building
I was early for my appointment , my SUV was taken immediately and my oil. Change was done quick , great staff, just love Roundtree Ford
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Donna, thank you for being one of our valued clients and leaving us your response to the quality service you received! Thanks again for your business!
First
Good Work and fast work done. Great service in the service department.
- Customer service 4.0
- Buying process 5.0
- Quality of repair 4.0
- Overall facilities 5.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We are happy to hear that we were able to gain your trust in our business, Ronald. We hope to see you again soon!
Great experience
I was very pleased with the service I received on my Ford Edge. I was in and out, and the staff was pleasant.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thanks for taking some time to leave us your feedback, Brenda! If you have any additional questions about the services you received, please let us know!
great sales and service departments
I have a 2013 Escape and a 2005 Expedition from this dealership. I always receive prompt and very courteous service here. These folks go the extra mile for their customers.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We sincerely appreciate your feedback, Mary! Thank you so much for choosing Rountree-Moore Ford Lincoln Mercury as your first choice for service!
Body Shop
The short experience I had with Round-Tree went quite well, better then I have expected. Paul the auto body manager was very helpful in taking the time to walk me through the damage findings report and what will be needed and how the repairs will be done. Paul allowed me to make a good decision to or not to do the repairs based on his expertise. Paul covered possible nickel and dime repairs in the future as well as safety concerns. Thanks to Paul and Keith the insurance adjuster from Gieco made it easier to except the report my ride was going to be a total lose. Thanks, Steve A.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Stephen, thank you for being one of our valued clients and leaving us your response to the quality service you received! We are happy to hear that Paul was able to gain your trust in our business. We hope to see you again!
Buyin a truck
2014 F150 Ford Pick Up. Our service was great. We have purchased 3 vehicles from salesman Gus Rentz. We trust him to help us find what we want and the price we need.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We set high expectations for ourselves so it's gratifying to hear you had a great experience with us, David. Please let us know if you have any additional questions about your new Ford F150 and thank you again for choosing Rountree-Moore Ford Lincoln Mercury!
Ray Bell
Kelly Holcombe is a real asset to Roundtree-Moore dealership. He is so helpful and friendly and takes care of customers very well. I am a returning customer and will be back when I need service on my truck and will recommend Roundtree-Moore to my friends. L. R. Bell
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We're pleased to hear everything was completed to your satisfaction, Ray! Check our social media pages to stay in the loop on product news and updates so we can help you again on your next visit!
Bobby & Carolyn Bozeman
Just what we were looking for in a new truck can't say enough good things, about Russ Waters and Mike Kelley for making this an enjoyable experience. Will recommend Rountree Moore and Russ to everyone who ask about our new truck. Thanks Guys !!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We sincerely appreciate your honest feedback, Bobby & Carolyn Bozeman. Here at Rountree-Moore Ford Lincoln Mercury, we truly value you and your business and we hope to see you again!
Service
i bought a 2013 F150 from you all back in September of 2013, the service personal are all so friendly and helpful in getting my truck in and getting everything taken care of
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We set high expectations for ourselves so it's gratifying to hear you had a great experience with us. We always appreciate feedback from our customers, and it makes us feel good to know that our team did right by you.
No Title!
The staff was courteous and friendly. The service was reasonably quick.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Dennis, thank you for writing this fantastic review and giving our dealership such a high star rating! Check our social media pages to stay in the loop on product news and updates to help you save on your next visit.