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Toyota of Hackensack

(4,273 reviews)
Visit Toyota of Hackensack
Sales hours: 9:00am to 7:00pm
Service hours: 7:00am to 6:00pm
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Sales Service
Monday 9:00am–7:00pm 7:00am–6:00pm
Tuesday 9:00am–7:00pm 7:00am–7:00pm
Wednesday 9:00am–7:00pm 7:00am–6:00pm
Thursday 9:00am–7:00pm 7:00am–7:00pm
Friday 9:00am–6:00pm 7:00am–6:00pm
Saturday 9:00am–6:00pm 7:00am–4:00pm
Sunday Closed Closed
2020 consumer dealer award
View 1 awards
2020 consumer dealer award
New (888) 405-1141 (888) 405-1141
Used (888) 375-3749 (888) 375-3749
Service (201) 977-6330 (201) 977-6330

Reviews

(4,273 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Toyota of Hackensack from DealerRater.

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Ana is super friendly, this is my second purchase with

Ana is super friendly, this is my second purchase with her and once again super hassle free . I am absolutely loving my Toyota Highlander !

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  • Overall experience 5.0
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  • Shopped for a new car
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0 people out of 0 found this review helpful.

Philip Hernandez did a great job helping me in my visit,

Philip Hernandez did a great job helping me in my visit, he really cared and wanted to make sure that I was leaving the placed satisfied with the service.

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  • Overall experience 5.0
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  • Came in for service or repair
0 people out of 0 found this review helpful.

I just wanted to take a minute to rate my recent

I just wanted to take a minute to rate my recent experience at Toyota of Hackensack. More specifically, I would like to give Miriam Shanken high praise, my certified sales consultant, who was extremely genuine, but also a true professional. Thanks for helping us with the entire process from picking out the perfect car to finalizing the purchase. Miriam went above and beyond to make sure we had a great experience. P.S. Just wanted to thank Steven who helped taking care of dealing with Allstate to add the new car on. Also Steve Escobar who took care of all the financial paperwork.

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  • Overall experience 5.0
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0 people out of 0 found this review helpful.
Consumer response

I had an outstanding experience (once again) purchasing my new car at Toyota of Hackensack! This is actually my third time leasing a car from them. From the moment I walked in, the staff was welcoming, professional, and genuinely focused on helping me find the right vehicle. My salesperson, Jeff Canlas, was knowledgeable, patient, and never pushy. He took the time to answer all my questions, explain the features, and make sure I felt completely comfortable with my decision. The entire process including financing with the Manager Steve was smooth, transparent, and stress-free. I drove away feeling confident and excited about my new car. It’s clear that this dealership values its customers and takes pride in providing excellent service. I highly recommend Toyota of Hackensack to anyone looking for a great car-buying experience!

Jeff and Toyota of Hackensack made the entire process of

Jeff and Toyota of Hackensack made the entire process of purchasing my Toyota RAV4 easy, clear, and highly professional. They gave me a honest and reasonable price. Thank to you Jeff! Will highly recommend!

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  • Overall experience 5.0
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It was great, they showed a work of art service .

It was great, they showed a work of art service . Thanks to them, they solved the problem of my vehicle in a short time . Their prices are affordable, their craftsmanship is top notch.I am very pleased with this service..

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  • Overall experience 5.0
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0 people out of 0 found this review helpful.

Miriam was super professional, and Toyota of Hackensack

Miriam was super professional, and Toyota of Hackensack made the whole process of buying my Highlander Hybrid simple, straightforward, and transparent.

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  • Overall experience 5.0
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I always have a great experience at The Toyota service

I always have a great experience at The Toyota service center. Cedric and Joe very helpful.

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  • Overall experience 5.0
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Ms. Shanken is a professional knowledgeable sales person.

Ms. Shanken is a professional knowledgeable sales person. It's very easy to talk and deal with her and she seems to grasp exactly what you need, desire and want in a new car. I have leased approximately 14 vehicles from your dealership in the past and would rate her the best sales person I have dealt with. She spent a lot of time explaining and showing my wife how to use the car's features post sale. I will gladly recommend her to my family and friends, and hope to work with her again 39months from now.

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  • Overall experience 5.0
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I like this dealership and the stuff are very good and

I like this dealership and the stuff are very good and appreciate Mr, John who help me to choose the car. He did great job. Thanks Hackensack management team

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  • Overall experience 5.0
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0 people out of 0 found this review helpful.

Satisfied with the services.

Satisfied with the services. Kind Adviser and others teams. I will thankful to be years customer.

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  • Overall experience 5.0
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0 people out of 0 found this review helpful.