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Toyota of Hackensack

(4,273 reviews)
Visit Toyota of Hackensack
Sales hours: 9:00am to 7:00pm
Service hours: 7:00am to 6:00pm
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Sales Service
Monday 9:00am–7:00pm 7:00am–6:00pm
Tuesday 9:00am–7:00pm 7:00am–7:00pm
Wednesday 9:00am–7:00pm 7:00am–6:00pm
Thursday 9:00am–7:00pm 7:00am–7:00pm
Friday 9:00am–6:00pm 7:00am–6:00pm
Saturday 9:00am–6:00pm 7:00am–4:00pm
Sunday Closed Closed
2020 consumer dealer award
View 1 awards
2020 consumer dealer award
New (888) 405-1141 (888) 405-1141
Used (888) 375-3749 (888) 375-3749
Service (201) 977-6330 (201) 977-6330

Reviews

(4,273 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Toyota of Hackensack from DealerRater.

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Very close to my house very professional service very

Very close to my house very professional service very friendly I like to wait while the derby is done

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Very friendly staff.

Very friendly staff. They said it would take an 1 hour or more but took less time - very pleased with service

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

VERY PROFFESIONAL AND QUICK SERVICE!

VERY PROFFESIONAL AND QUICK SERVICE! I will deff go back for my next vehicle again.

Rating breakdown (out of 5):
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  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Great customer service.

Great customer service. Service representative explained all of the work that was dine and what might be needed in the near future.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Excellent service…new vehicle was delivered exactly as

Excellent service…new vehicle was delivered exactly as expected!!! Flawless and no surprises. Had to wait for the order but was always updated.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

I was very skeptical at first, but Anna take away all the

I was very skeptical at first, but Anna take away all the fears that I had. She leaded me through the process and helped me out. She was very courteous and professional about her work. My son and I we are very happy we were able make the deal. Thank you for your service.

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

I live in Iowa, but purchased a new RAV4 Prime from

I live in Iowa, but purchased a new RAV4 Prime from Toyota of Hackensack because they were able to put me in a new car in a matter of weeks, rather than months or years on a waiting list in Iowa. From my first contact with internet salesperson, Mary Green, to my driving off of the lot, I was treated with respect and honesty from the staff. Mary helped me find exactly the car I was looking for that was in transit to Toyota of Hackensack. Then sales associate, Ana Mayers handled every detail of the purchase with great care and kindness. Even though I was five states away, Ana was just a text message or email away to promptly answer all of my new car, financing, and transportation questions and concerns! (Also, thanks to Bob who picked me up at the airport and answered all of my questions about my new RAV4 Prime.) I would consider driving 1000 miles again to purchase another Toyota from the quality team of Mary Green and Ana Mayers again!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Great purchasing experience.

Great purchasing experience. Miriam updated me along the way and got me the car I wanted.

Rating breakdown (out of 5):
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  • Overall experience 5.0
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0 people out of 0 found this review helpful.

Jeff was great to deal with felt like I was buying a car

Jeff was great to deal with felt like I was buying a car from my brother… Very honest and no pressure just gave me all the information and let me decide… Ended up purchasing beautiful forerunner at fair market price… Traveled all the way from Long Island New York to go to best dealership in the Northeast knowing that I would get a fair deal… Down the block from me is Greenville Toyota in Long Island that was asking ridiculous prices on new cars and gave me the take it or leave it attitude when I stopped in ,traveling to Hackensack Toyota was well worth the trip would recommend dealing with Jeff when you get there … Can call the dealership beforehand and make an appointment with him… You’ll be glad you did

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

The dealership is very nice .

The dealership is very nice . People are pleasant and helpful. I would recommend this dealership and service to my friends and family.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.