Reviews
Excellent customer service.
Excellent customer service. Phil(service writer) was great to deal with. Have made this my Dealer of choice!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Everyone is cordial.
Everyone is cordial. Lounge accommodations were adequate as well. I only interacted with sales person, and very briefly with Finance since I arranged my own financing. They were diligent. Overall food experience.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
bueno mecobran lon servicios eso no esta bien el carro
bueno mecobran lon servicios eso no esta bien el carro todavía no es mio todavía lo estoy pagando
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
Service is fast and friendly.
Service is fast and friendly. Everything is explained to me in detail with pricing. Couldn't be more pleased.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
This dealership is great due to having a really kind
This dealership is great due to having a really kind customer service My service advisor Susan Shiabo is such a pleasure
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Rude, passive aggressive service advisors.
Rude, passive aggressive service advisors. Poor communication. Would never return. Poor service on my brakes
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Best Toyota dealership in North Jersey!
Best Toyota dealership in North Jersey! Very helpful and friendly staff. Excellent customer service. I will be sure to purchase and future vehicles from here. I highly recommend asking for Santiago if you happen to stop in during your search for a new or pre-owned car.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Miriam was so helpful!
Miriam was so helpful! She was very nice and knowledgeable. I would definitely recommend her to anyone that is looking for a car. She is the besttttt
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Angel was fantastic in helping me buy a car while I was
Angel was fantastic in helping me buy a car while I was overseas and worked with me during our limited-time alignment to make sure the vehicle I wanted was taken care of and readied for shipping. Angel and the dealership made the process smooth and easy, and I would recommend a straightforward and easy dealership like Toyota of Hackensack to anyone. It beats my Carvana buying experience tenfold!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
These guys made it happen when others couldn’t.
These guys made it happen when others couldn’t. Great experience. I would highly recommend.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
