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Toyota of Hackensack

(4,273 reviews)
Visit Toyota of Hackensack
Sales hours: 9:00am to 7:00pm
Service hours: 7:00am to 7:00pm
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Sales Service
Monday 9:00am–7:00pm 7:00am–6:00pm
Tuesday 9:00am–7:00pm 7:00am–7:00pm
Wednesday 9:00am–7:00pm 7:00am–6:00pm
Thursday 9:00am–7:00pm 7:00am–7:00pm
Friday 9:00am–6:00pm 7:00am–6:00pm
Saturday 9:00am–6:00pm 7:00am–4:00pm
Sunday Closed Closed
2020 consumer dealer award
View 1 awards
2020 consumer dealer award
New (888) 405-1141 (888) 405-1141
Used (888) 375-3749 (888) 375-3749
Service (201) 977-6330 (201) 977-6330

Reviews

(4,273 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Toyota of Hackensack from DealerRater.

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Mariam was incredible every step of the way.

Mariam was incredible every step of the way. I truly believe if someone else has handled the end of my lease I wouldn't have ended up in a new rav4. If there's and employee of the month/bonus thing there she deserves it

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

I always bring my car here for service maintanance.

I always bring my car here for service maintanance. The staff is very friendly, helpful, and accommodating. They keep you informed of their progress and have your car ready when promised. No complaints.

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

The process from the beginning to the end (awaiting

The process from the beginning to the end (awaiting registration) was very smooth. All the details were kept transparent by Jeff, and he went above and beyond in getting us a good deal. Definitely recommend this showroom and highly recommend Jeff. Good luck!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Service Rep was very polite in explaining what the car

Service Rep was very polite in explaining what the car needed attention to. Service was done in a timely manner. Been coming to TOH for 20 years now and always been satisfied with the service..

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Great, great, and excellent customer service, they help

Great, great, and excellent customer service, they help me with everything aI need, solved my problem with my Toyota CHR and answered all my questions!!😊

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Excellent service!

Excellent service!! I’m very satisfied I hardly recommended it's definitely the place to go

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

As always I was very satisfied with the service I

As always I was very satisfied with the service I received from Joe. He kept me updated

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

We had a great experience at this dealer.

We had a great experience at this dealer. We found a specific car on the internet and we bought it

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

The services was excellent.

The services was excellent. The staff were efficient. I would recommend all my friends and family to Toyota.

Rating breakdown (out of 5):
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  • Buying process
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  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Melissa is the best salesperson I ever dealt with.

Melissa is the best salesperson I ever dealt with. She was kind, friendly, funny and made the experience of buying a vehicle a very fun experience from start to finish. Words can't explain how good Melissa is. I will be definitely recommending my friends and family who's interested in buying a car with her 100%

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.