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Toyota of Hackensack

(4,273 reviews)
Visit Toyota of Hackensack
Sales hours: 9:00am to 7:00pm
Service hours: 7:00am to 7:00pm
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Sales Service
Monday 9:00am–7:00pm 7:00am–6:00pm
Tuesday 9:00am–7:00pm 7:00am–7:00pm
Wednesday 9:00am–7:00pm 7:00am–6:00pm
Thursday 9:00am–7:00pm 7:00am–7:00pm
Friday 9:00am–6:00pm 7:00am–6:00pm
Saturday 9:00am–6:00pm 7:00am–4:00pm
Sunday Closed Closed
2020 consumer dealer award
View 1 awards
2020 consumer dealer award
New (888) 405-1141 (888) 405-1141
Used (888) 375-3749 (888) 375-3749
Service (201) 977-6330 (201) 977-6330

Reviews

(4,273 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Toyota of Hackensack from DealerRater.

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So i have been a customer of Chrysler for long time if i

So i have been a customer of Chrysler for long time if i knew how good Toyota treats their cutomers and how good is their service especially Toyota of Hackensack i would have switched loooong time ago and i have to drive from the Bronx. . Thank u for being awesome to both.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

They fixed my car quickly and charged me a fair price.

They fixed my car quickly and charged me a fair price. I never felt like I was getting ripped off. I’ll definitely be back.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Went above and Beyond to ensure satisfaction and provided

Went above and Beyond to ensure satisfaction and provided Great Customer Service. This was much Appreciated

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

I found , polite workers , prompt service fair price

I found , polite workers , prompt service fair price comfortable surrounding And overall good experience etc etc

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Thank you very much Miriam help me get car after husband

Thank you very much Miriam help me get car after husband die. Need for business. She get me good car help me get insurance

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Jeff is one of the best dealers I’ve worked with!

Jeff is one of the best dealers I’ve worked with! His communication skills were on par and he was very knowledgeable about the car. If you are ever in the market for a Supra, this is THE place to come! Jeff explained the entire process and was available to answer questions at any time through the experience from initial deposit to delivery.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Excellent work very well and on time I will recommend to

Excellent work very well and on time I will recommend to anyone with confidence always

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Miriam has always helped me with my leases.

Miriam has always helped me with my leases. My credit is less then perfect and she always finds a way to help me out.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Hi ma'am.

Hi ma'am. I want to say that I am very disappointed. When I bought this car, we bargained hard with my friend. We got 155000 miles bumper-to-bumper warranty for the car. In addition, we agreed that the maintenance of 25000 will be 55000. With your financier friend (Michael), I talked to my friend for about an hour. And because we talked a lot, you say something that I know very well, now you don't have such a right. I haven't lost my mind. I know very well. The car would be serviced up to 55,000 miles. When I came two days ago, the lady working in the service said that you only have 2 maintenance rights left. I'm shocked. it was impossible. but i talked to the guy who sold the car. Unfortunately, he denies what we have so clearly agreed on. He says we misunderstood. It's a very obvious lie. People make money by cheating. If I had known, I would not have taken that guarantee. If I knew you were going to do these things again, I would never have bought a car from here. You think you are very strong. Unfortunately, fraud has become a force. I'm so sorry, but these are the things that go through my heart and mind. And I share it with all my friends everywhere. Such a sales team and such a dealer does not suit a brand like Toyota. Mustafa Ergin

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

I am customer of Toyota of Hackensack for several years.

I am customer of Toyota of Hackensack for several years. This is the second car that I'm processing at the same dealer. I will thank you for helping me to process this car in shortly time.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.