Reviews
Very knowledgeable and professional.
Very knowledgeable and professional. My representative was helpful and efficient. I would recommend your dealership to friends.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Nice People, but at the end of the job, the right seat
Nice People, but at the end of the job, the right seat was not properly set up.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does recommend this dealer
- Came in for service or repair
Staff is great.
Staff is great. Listened, smiled and was able to help with my car service/issues
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Toyota of Hackensack always repairs my car quickly and
Toyota of Hackensack always repairs my car quickly and always keeps me up to date on the repairs
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Sensitive caring and concerned about customers.
Sensitive caring and concerned about customers. It’s a pleasure to have my car serviced by this dealer.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Ana Mayers my sales representative was helpful and
Ana Mayers my sales representative was helpful and courteous with service. I do wish the guy who was supposed to familiarize me with the vehicle was more thorough.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
My family and I have been loyal customers since 2018, and
My family and I have been loyal customers since 2018, and so far we have bought 3 cars with very good deals.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
The salesperson (Abigail) was phenomenal!
The salesperson (Abigail) was phenomenal! She was honest and responsive and more importantly respectful. What I'm assuming is the sales/finance manager, (the man who went over the paperwork and finances on closing) was extremely rude and I left really upset and still thinking of that incident even today. I understand that it's their job to upsell insurance but after several attempts of me saying I'm not interested, he started gaslighting me and questioning my judgement. After I told him to stop trying to sell me the insurance because I'm not interested, he changed his behavior towards me and did not say a single word. He didn't even thank me or even say bye to me when I finished signing the paperwork. I would not shop there again if he were still there.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does not recommend this dealer
- Shopped for a new car
The dealership provided Outstanding Service.
The dealership provided Outstanding Service. Our sales lady, Miriam S, was pleasant, professional and very knowledgeable. Miriam was fabulous to work with. She answered every question we had, honestly. The price of the vehicle was reasonable. I’ll recommend Miriam to my friends and I’ll definitely be back in the future.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
They were professional and easy to work with.
They were professional and easy to work with. Would be happy to work with and recommend to others.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
