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John L. Smith, Inc.

(650 reviews)
Visit John L. Smith, Inc.
Sales hours: 8:00am to 6:00pm
View all hours
Sales
Monday 8:00am–6:00pm
Tuesday 8:00am–6:00pm
Wednesday 8:00am–6:00pm
Thursday 8:00am–6:00pm
Friday 8:00am–6:00pm
Saturday 10:00am–2:00pm
Sunday Closed
(610) 400-1065 (610) 400-1065

Reviews

(650 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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My experience purchasing a car with John L. Smith was...

My experience purchasing a car with John L. Smith was great!! Thank you John and John for all of your help and kindness during this process!! Thanks also to Armen for corresponding with me.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Donna Thank you for allowing our dealership to earn your business, we know that every customer has many options on where to purcahse a vehicle and we are thankful that you chose our dealership. Thank you for your review and welcome to our family. John R Barone Please call me 610.436.4909 option 1 for sales. JBarone@Smithusedcars.com

Very helpful nice guys. Made my first car purchase a very...

Very helpful nice guys. Made my first car purchase a very smooth and easy experience! I will definitely be going back for my 2 free oil changes!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Leiman, Thank you for your purchase we appreciate having you as a customer and we look forward to servicing your vehicle for many years ! Thank you for your review. John R Barone Please call me 610.436.4909 option 1 for sales. JBarone@Smithusedcars.com

Best car buying experience of my life! Very easy...

Best car buying experience of my life! Very easy purchase process and nice people. We came in as they were closing, and they let us test drive the car and also gave us information on our trade in so we could make a decision. Thank you - we’ll be back!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Christine Thank you for allowing our dealership the opportunity to have earned your business, we are lucky to have you as customers. Enjoy your Honda CRV John R Barone Please call me 610.436.4909 option 1 for sales. JBarone@Smithusedcars.com

We had an amazing experience purchasing our Yukon XL...

We had an amazing experience purchasing our Yukon XL Denali and love it. John and his team were very accommodating. We highly recommend visiting John L Smith for your used car purchase and for service!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Chad Thank you for your purchase, you made a great choice ! Enjoy your Yukon XL ! Thank you for your review we appreciate having you as a customer. Welcome to our Family. John R Barone Please call me 610.436.4909 option 1 for sales. JBarone@Smithusedcars.com

I had such a great experience, John made it such an easy...

I had such a great experience, John made it such an easy process financing a new car I couldn’t be more satisfied with their service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We are happy to hear you got exactly what you wanted out of our car buying experience with us! Much appreciation for giving us such an awesome review as well. Enjoy the new car and come visit us again soon! Thanks again, John Barone President

This is a great place to get a vehicle. Super nice people...

This is a great place to get a vehicle. Super nice people and I even got i insurance there! They were fast and I got a great deal, they took real good care of me! Thank you guys so much!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Krystal, Thank you so much for taking the time to give us a great review! We strive to ensure that each and every one of our customers walks away having had a positive car buying experience! Our insurance agency was thrilled to help you obtain insurance as well. Happy driving, and stay safe out there. John Barone President

They Are Great People, They Have Great Service and Great...

They Are Great People, They Have Great Service and Great Deals! This Is My Third Purchase Here And I Am Very Satisfied As Always! Thank You !

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much Wanda! We truly appreciate your business and hope to work with you for years to come. I will make sure the team here knows how pleased you are with their service. Thank you again for the feedback! Happy Driving! John Barone President

So happy with the car I just bought. The service was...

So happy with the car I just bought. The service was excellent and they addressed any concerns that I had. Would definitely do business again.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Tiffany, Thank you for taking the time to share your comment and feelings about Smith Used Cars. It is truly rewarding to know we did our job and you drove away happy! Enjoy every single mile in your new car! Thank you again, John Barone President

John and I handled almost everything over the phone and I...

John and I handled almost everything over the phone and I was able to drive off the lot in less than 45 mins. He made the process so easy and was very helpful and knowledgeable about every question i asked. My credit was a flaming dumpster fire and they were able to get me approved! Highly recommend.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for the honest review. Your "flaming dumpster fire" comment still has us laughing! We are happy we were able to figure everything out before you made the trip out to see us and that we were able to get you approved and on the road with your new vehicle. Thanks again. Stay safe out there. John R Barone President

My family and I have done business with John for years...

My family and I have done business with John for years and he is a man of his word. I appreciate doing business with him.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the continued support and for being great customers! We appreciate your time and the extra effort in providing us such awesome feedback! Always a pleasure doing business with you and your family. Thanks John R Barone President