Van Bortel Ford

Set up for distancing was well thought out. Easy to maintain. This Quick Lane visit was one of my best experiences. In and out in thirty five minutes.

In light of COVID-19 it was clear the precautions they took to ensure the health and wellbeing of their customers and staff. The level of customer service was the best as it always is.

Courteous, efficient. Was able to wait for vehicle despite social distancing requirements. Waiting area clean and comfortable. Would recommend Von Bortel dealership to friends and family.

Professional service personnel. Efficient in repairs, fair price. All good. I have been to this dealer about 10 times for various repairs, major and minor. Always excellent service experience.

It was easy to make an online appointment for a New York State Inspection. My car was promptly serviced with no issues in approx 30 minutes. There was plenty of area to spread out in what used to be the showroom while waiting the work to be done.

Alex was so easy to work with and explained everything. Answered all our questions and everything was perfect. Considering we are in the mist of the Corona virus shut down, the entire transaction was amazingly smooth.

I never take my Ford anywhere else for service. The staff is helpful and friendly and my vehicle is usually done ahead of the estimated time.

The staff at Van Bortel Quick Lane are always friendly and helpful. Denise did a great job getting my vehicle serviced quickly. Kelly, Tom and Frank are also fantastic. Service is top notch!

The process of buying a car was very simple considering the Covid issues. I would suggest buying a car from Van Bortel to anyone - thanks

During this virus shutdown I was still able to seamlessly purchase a new vehicle from Van Bortel Ford. Through email and text messaging with my sales representative, I was able to get my trade appraised with the VIN# and some photos with a description of the condition. They gave me a fair price for my trade and we were able to strike a deal that I was comfortable with all without having to visit the dealership. The day I signed the paperwork was able drive away in my new truck! It took no more than 45 minutes at the dealership for the paperwork, swap out the license plates and I was on my way. I would highly recommend!