Wallace Volkswagen

Reviews

5.0 out of 5 5.0
171 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 5.0 out of 5
    February 2, 2018

    I Love my new techy Tiguan it handles well and is fun to drive . Its really a solid vehicle.

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    3.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    January 13, 2018

    This was a regular required service appointment scheduled for a specific day & time. My vehicle was taken into the service area right on time and returned... to me within The time estimated before service was rendered. I was given a verbal update on The status of the vehicle and a review of the services performed before making Payment. All my questions were answered. What more could one ask for.?

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    January 13, 2018

    Gave me timely service, provided what they promised and were enjoyable to deal with.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    January 12, 2018

    This is the fifth car that I have leased with this dealership. Everyone was very helpful and informative.

    Not Applicable
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    January 6, 2018

    Michael, my sales rep, was charming, informative. He made sure I understood everything about my car.

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    December 30, 2017

    Always a great experience with . Wallace VW David Zombor is the best most honest and helpful person. I have always had my car serviced at Wallace and... loved the experience each time. Everyone is polite friendly and knowledgeable . The woman who you pay at the end is also lovely and very kind. Everyone is top notch!

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    December 15, 2017

    Andy was very friendly and helpful. Nice guy! Nice dealing with him

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    December 9, 2017

    Very pleased with these folks. Very professional and Andy is terrific in the service department.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    December 5, 2017

    David is service is great , the repairs were under the estimate , they have always taken good care of the car. The only disappointment is they do not import... the Passat wagon , the current wagon is too small.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    December 1, 2017

    Brought in my 2013 Toureg for the VW Diesel Emissions fix mandated. My service adviser, David Zombor, as always was prepared and ready. We did have some... going back and forth with VW home office as apparently our vehicle was not properly registered for the Diesel Emissions fix, but once that was resolved (by David), I was given a loaner and on my way. 5 hours later, called that my car was ready. The best part of Wallace VW Stuart is the service department, and that's because David is so knowledgeable about the vehicles, but also remembers me, the client, and I don't have to explain myself or my preferences, because he simply remembers. Thank you!

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
View More Reviews

Wallace Volkswagen

All fields are required except when indicated.

Please enter a valid first name

Please enter a valid last name

Please enter a valid email address

Please enter a valid phone number

Please enter valid comments

By clicking here, you authorize Cars.com and its sellers/partners to contact you by texts/calls which may include marketing and be by autodialer. Calls may be pre-recorded. You also agree to our Privacy Statement. Consent is not required to purchase goods/services.