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Butler Lexus (Butler Auto Group)

(1,388 reviews)
Visit Butler Lexus (Butler Auto Group)
Sales hours: 9:00am to 6:30pm
Service hours: 7:30am to 6:00pm
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Sales Service
Monday 9:00am–6:30pm 7:30am–6:00pm
Tuesday 9:00am–6:30pm 7:30am–6:00pm
Wednesday 9:00am–6:30pm 7:30am–6:00pm
Thursday 9:00am–6:30pm 7:30am–6:00pm
Friday 9:00am–6:30pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 8:00am–4:00pm
Sunday Closed Closed
2025 state dealer award
View 10 awards
2025 state dealer award 2024 state dealer award 2023 state dealer award 2022 state dealer award 2021 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award
New (877) 438-0481 (877) 438-0481
Used (888) 598-6570 (888) 598-6570
Service (478) 257-3846 (478) 257-3846

Reviews

(1,388 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Butler Lexus (Butler Auto Group) from DealerRater.

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AS ALWAYS, EXCELLENT SALES AND SERVICE.

AS ALWAYS, EXCELLENT SALES AND SERVICE. WE ARE ON OUR SIXTH LEXUS FROM BUTLER LEXUS IN MACON.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Great Team!

Great Team! Due to Bill Kirk’s quick response I was able to get the SUV of my dream. The finance team was professional, personal, and organized. No time is wasted.

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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Awesome job!

Awesome job!customer service top notch!!done in a timely manner! On time with services!

Rating breakdown (out of 5):
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  • Overall experience 5.0
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0 people out of 0 found this review helpful.

We have purchased two vehicles from Butler Macon and one

We have purchased two vehicles from Butler Macon and one from Butler Union City. We are very satisfied with personnel and service at both locations.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

For us Reagan is the face of Butler she has done a great

For us Reagan is the face of Butler she has done a great job keeps us coming back.

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Professional, courteous and timely…easy to make

Professional, courteous and timely…easy to make appointments and their follow through is always great!

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Everyone was very nice and thorough in their respective

Everyone was very nice and thorough in their respective positions, from sales to finance. Everything was explained and went smoothly. I was introduced to others that would play a role in my service in the future. I’m pleased so far.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

ANTHONTY SANTIAGO AND JASE DOUGLAS MADE BUYING A NEW CAR

ANTHONTY SANTIAGO AND JASE DOUGLAS MADE BUYING A NEW CAR A REAL TREAT.......BOTH MEN WERE VERY PROFFESIONAL AND FRIENDLY..

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Staff is courteous.

Staff is courteous. Gives good input and suggestions and motivated to sell a vehicle. It was a hassle free purchase. Only discouraging thing was estimated payments provided before meeting with financial dept did was less than actual payment when it came time to sign.

Rating breakdown (out of 5):
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  • Overall experience 5.0
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  • Shopped for a new car
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0 people out of 0 found this review helpful.

Bill Kirk did a great job for us.

Bill Kirk did a great job for us. I would recommend him to anyone. So patient and knowledgeable.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.