Reviews
I have always been pleased with Butler Lexus.
I have always been pleased with Butler Lexus. I bought my first Lexus from Jerry Rankin many, many years ago, and have bought a total of maybe 6 or 7 over the last 25 years or so. Obviously, I have had the one I have now since 2011. It has been a good one! Rod Love has always taken care of me, and he does a wonderful job in the service department. Always on time, knowledgeable, happy and fair. I appreciate the entire business-from sales to service to parts. Rod keeps trying to get me to get a new one, but you guys are making them too good now! Thanks for all the great things you do! Robert Stribling
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Always a pleasure visiting Butler Lexus of Macon, When
Always a pleasure visiting Butler Lexus of Macon, When coming in for service, I know my Lexus will be professionally maintained. When stopping by to check out what’s new at Lexus, someone is always available to proudly show me. And, most recently, when I was ready to trade, they teamed up to make it almost pleasant experience.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Would like to see a snack/coffee option while waiting.
Would like to see a snack/coffee option while waiting. Chairs were comfy and wifi access worked well.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Staff and service personnel are always courteous and
Staff and service personnel are always courteous and professional. Routine service is always conducted quickly and timely
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great work.
Great work. First time customer but the overall experience was quality. And the complimentary wash and cleaning of the car was nice.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
This was my first Lexus purchase and I am happy with the
This was my first Lexus purchase and I am happy with the sales staff and the service staff. I would recommend Butler Lexus should anyone ask me for advice on an auto purchase. I'm also happy with my Lexus, nice SUV and excellent mileage.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Service has consistently been excellent over the past 20
Service has consistently been excellent over the past 20 years plus. Rod has been our service manager for many years and always does a great job.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
As always, courteous and professional service.
As always, courteous and professional service. Andy Miller has taken excellent care of the service for my vehicle for many years and continues to do so. The service department is great; they are the main reason I want another Lexus.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Quick service great technicians.
Quick service great technicians. Rod Love was great at answering my questions and at ensuring I wasn't paying for unnecessary services.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
My service advisor Reagan is wonderful and deserves a
My service advisor Reagan is wonderful and deserves a raise! The dealership is also lovely and clean, with plenty of water and snacks.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
