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Butler Lexus (Butler Auto Group)

(1,388 reviews)
Visit Butler Lexus (Butler Auto Group)
Sales hours: 9:00am to 6:30pm
Service hours: 7:30am to 6:00pm
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Sales Service
Monday 9:00am–6:30pm 7:30am–6:00pm
Tuesday 9:00am–6:30pm 7:30am–6:00pm
Wednesday 9:00am–6:30pm 7:30am–6:00pm
Thursday 9:00am–6:30pm 7:30am–6:00pm
Friday 9:00am–6:30pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 8:00am–4:00pm
Sunday Closed Closed
2025 state dealer award
View 10 awards
2025 state dealer award 2024 state dealer award 2023 state dealer award 2022 state dealer award 2021 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award
New (877) 438-0481 (877) 438-0481
Used (888) 598-6570 (888) 598-6570
Service (478) 257-3846 (478) 257-3846

Reviews

(1,388 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Butler Lexus (Butler Auto Group) from DealerRater.

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Had a great experience working with Mr.

Had a great experience working with Mr. Kenneth Campbell with funding my new SUV. I highly recommend Mr. Campbell for all your purchases.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Very pleased with the customer service from the team.

Very pleased with the customer service from the team. It was a pleasure doing business with Butler Lexus😆

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Excellent service.

Excellent service. Will recommend friends. Friendly and attentive personnel. Clean and comfortable environment. Opportunity to upgrade because of the proximity to the showroom for new arrivals.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Fabulous service in all aspects!

Fabulous service in all aspects! I was given a loaner car to drive home since the tires I needed weren’t in stock! They sent a driver to my house which is 40 miles away the next day to bring me my car & retrieve the loaner! I love my Lexus & this dealership! Kaylor Shepard is a sensational Service Advisor!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Greeted with smile.

Greeted with smile. Very friendly atmosphere. Was greeted with a Chic filet biscuit while waiting on my car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Rod Love has been an excellent Service Consultant to me

Rod Love has been an excellent Service Consultant to me since I purchased my car in 2013! I am also thankful that Lamar could take care of my car driving it to and from the dealership.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Very friendly experience with all of the employees that

Very friendly experience with all of the employees that we encountered and all were helpful

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Friendly professional service and overall great buying

Friendly professional service and overall great buying experience. General manager David Gibson went above and beyond to make sure I was fully satisfied with my purchase.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Everything went very well with the service Department.

Everything went very well with the service Department. The driver delivered my car with no problems.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Bought a LS 500 and never left my office.

Bought a LS 500 and never left my office. Jason made the transaction so easy. He even had the car delivered from Macon, Ga to Statesville, NC. Great dealership to buy from.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.