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Butler Lexus (Butler Auto Group)

(1,388 reviews)
Visit Butler Lexus (Butler Auto Group)
Sales hours: 9:00am to 6:30pm
Service hours: 7:30am to 6:00pm
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Sales Service
Monday 9:00am–6:30pm 7:30am–6:00pm
Tuesday 9:00am–6:30pm 7:30am–6:00pm
Wednesday 9:00am–6:30pm 7:30am–6:00pm
Thursday 9:00am–6:30pm 7:30am–6:00pm
Friday 9:00am–6:30pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 8:00am–4:00pm
Sunday Closed Closed
2025 state dealer award
View 10 awards
2025 state dealer award 2024 state dealer award 2023 state dealer award 2022 state dealer award 2021 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award
New (877) 438-0481 (877) 438-0481
Used (888) 598-6570 (888) 598-6570
Service (478) 257-3846 (478) 257-3846

Reviews

(1,388 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Butler Lexus (Butler Auto Group) from DealerRater.

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Bill did a great job taking care of us.

Bill did a great job taking care of us. Very patient and answered all questions.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Always a great experience!

Always a great experience! They took care of us as always! Very professional. Was ready when they said!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Great customer service.

Great customer service. Always very helpful and friendly from the guys that write up your orders to those that do all the service actions.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

First time getting my SUV service and the service dept

First time getting my SUV service and the service dept was excellent in answering any questions I had. My last car was also a Lexus and I used Newnan to get my car serviced. Macon dept was just as good and I will continue using them.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Butler Lexus treated us like royalty!

Butler Lexus treated us like royalty! Not like we had $ but as if they really cared about us!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Great service, fantastic waiting area, but the Lexus name

Great service, fantastic waiting area, but the Lexus name makes them think it's ok to charge ridiculous prices.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Very nice and professional.

Very nice and professional. Excellent service, completed in time they said it would be delivered.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Rod Love is always very efficient is getting my vehicle

Rod Love is always very efficient is getting my vehicle serviced timely and always has a loaner vehicle for me. He provides great customer service

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

I and a service visit December 11, 2024.

I and a service visit December 11, 2024. The convenience and Rod Love's knowledge of the vehicle is outstanding.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Excellent service.

Excellent service. I drive from Statesboro to Macon (approximately 110 miles). Not an easy drive considering all the truck traffic on I-16 and road construction in and around Macon. But it’s worth it.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.