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Butler Lexus (Butler Auto Group)

(1,388 reviews)
2025 state dealer award
View 10 awards
2025 state dealer award 2024 state dealer award 2023 state dealer award 2022 state dealer award 2021 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award

Reviews

(1,388 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Butler Lexus (Butler Auto Group) from DealerRater.

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Great friendly service

Everything is clean upon arrival. Greeted by friendly people. Accommodating with a loaner car for shipping in the area while I wait. Andy called as soon as it was ready!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Excellent service as always at Butler.

Excellent service as always at Butler. Absolutely worth the 2 hour drive from Albany. Thank you Andy and Kayla

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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TX350 purchase

We had a fabulous experience when purchasing our new car. Shaun Ward helped us find the perfect car for us from searching for what we wanted and then ordering one when he couldn’t find one for us. He kept us informed throughout the process of waiting on delivery. He made everything go very smoothly the day of purchase and pickup. We definitely liked the individual instruction on the car features on the purchase/pickup day.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Number 1 dealer and it’s staff Butler Lexus

Number 1 dealer and it’s staff Butler Lexus Thanks to my brother Jason Nelson

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Got my car in the same day.

Got my car in the same day. Was quick and they did a good job.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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Lexus 2014 IS 250 awesome

I always receive great customer service when I take my Lexus 2014 IS 250 in for service. The service is prompt and if there are other issues as far as maintenance I trust the integrity of the rep. To let me know my options. Butler in Macon,Ga has always been the only dealer I trust to maintain the maintenance of my car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Best Lexus

I love Butler Lexus Of Macon Georgia because they provide quality service from the sales person, the managers and the service section. Everyone is kind and helpful.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Always excellent service

I put a lot off miles on my car and usually have it in for service every two month. I’ve always gotten exceptional care and that is the main reason I drive a Lexus.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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I dealt with Sean he’s a great guy.

I dealt with Sean he’s a great guy. Very genuine, and does not come off as fake nice like many others. The guy told me he would get me in a car and he did. He got the payment i needed and more. Love butler Lexus! Every person treated me with respect.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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Excellent Car Buying Experience

Butler Lexus Macon is the place to buy and have your car serviced. This dealership put people first and they make sure you have transportation during routine maintenance. They appear to be genuine and authentic.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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