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Butler Lexus (Butler Auto Group)

(1,388 reviews)
2025 state dealer award
View 10 awards
2025 state dealer award 2024 state dealer award 2023 state dealer award 2022 state dealer award 2021 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award

Reviews

(1,388 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Butler Lexus (Butler Auto Group) from DealerRater.

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Good experience

No pressure sales was nice; all staff with whom we interracted were knowledgeable, helpful, courteous. Would recommend Butler Lexus to friends and family. Would revisit dealership for next vehicle purchase.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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They are always nice kind pleasant and informative.

They are always nice kind pleasant and informative. Good service technicians and great coffee. The only place I feel confident in getting my Lexus serviced

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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I had excellent service from Mr.

I had excellent service from Mr. K. Campbell. He has always been very helpful. This is my third Lexus! I tell everyone about the dealership. Keep up the great work!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Service

As soon as my car notified me it was time to be serviced, Butler Lexus called to schedule an appointment. Best customer service I've ever experienced!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Outstanding Experience

My overall experience was second to none. The whole team was absolutely amazing from start to finish. I purchased a quality vehicle from a very knowledgeable, qualified, and caring staff. I was extremely impressed and satisfied, this dearship did not disappoint!!!! I highly recommend them.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Butler Lexus Macon

First class experience from initial visit to completion of purchase of 2024 IS 350 F Sport. Salesman Art Maddox is top notch with zero pressure sales. Antoine went over every feature on detail.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Very cooperative efficient and attentive to detail .

Very cooperative efficient and attentive to detail . The ability to get a loaner is exceptional

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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A great car buying experience!

A great car buying experience! Greg Morgan went over and above to answer all my questions and put together the perfect deal.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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My experience at Butler Lexus was impeccable and second

My experience at Butler Lexus was impeccable and second to none!!!! I was treated with respect, a high level of importance and extreme care. The quality of service from everyone involved in my purchase process was outstanding. Jason, Chauncey, Jayce and the rest of the team exemplified knowledge and specialization in the Lexus brand from the beginning to the end. I am grateful and honored to have been served by this company. Best experience ever!!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
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Easy Purchase

We always love the employees at Butler Lexus in Macon, GA. They make trading our vehicles so easy! I wish their other companies in Valdosta (Toyota) would do the same. The salesperson was so patient and kind.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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