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Lucas Honda of Jacksonville

(1,384 reviews)
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 7:00pm
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Sales Service
Monday 9:00am–8:00pm 7:00am–7:00pm
Tuesday 9:00am–8:00pm 7:00am–7:00pm
Wednesday 9:00am–8:00pm 7:00am–7:00pm
Thursday 9:00am–8:00pm 7:00am–7:00pm
Friday 9:00am–8:00pm 7:00am–7:00pm
Saturday 9:00am–8:00pm 8:00am–5:00pm
Sunday 11:00am–5:00pm Closed
2024 consumer dealer award
View 2 awards
2024 consumer dealer award 2019 consumer dealer award

Reviews

(1,384 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Lucas Honda of Jacksonville from DealerRater.

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Oil Change and Service Checks

I brought my car in for regularly scheduled maintenance. I always make an appointment and so I don't have to wait long. I feel like my car gets a thorough going over and is always CLEANED when I take it home!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Once again the best service department in Northeast Florida!

This service department is the best. Very friendly, easy to get an appointment that fit my schedule, they come out to greet you as soon as you pull into the dealership. Service is fast and reliable. Always wash my car for me which is great! Explain what they did and when you need to come back for next service. I have had my Honda’s serviced here for the last 20 years and will continue to use them for a long time. Thanks for all your dedication and hard work!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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oil change and starting issue, battery

great service, friendly service , value service punctual and quick service. They are professional and very thorough and keep you informed on progress, updates and any issues before proceeding with any unexpected issues. keep up the great work!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Excellent experience overallEasy and...

Excellent experience overall Easy and painless Knowledgeable and helpful sales representative and finance manager Would recommend to any one in the market for a new Honda

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Scott and Steve are the best!!!!

I cannot believe these guys work to satisfy for customer delight and dont know when to stop! .But we will let it go this time again Thanks guys for helping me with my life! Richard Ochs Anybody anytime call me for phone review. 904-607-2864 One suggestion could add another star to choose for six star option when applicable....

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Fantastic!!

I purchased my 2012 vehicle years ago from Steve Lucas Honda and have always had my service done there as well. They are EXCELLENT!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Great service

Was very happy with my service Steve was really friendly and nice to talk to felt safe going in there every thing was nice and clean.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Routine service

This was a routine scheduled maintenance and a recall taken care of. I asked about buying touch up paint and was directed to correct person. The work was finished in timely manner.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Steve Lucas Honda is a great dealership. A

I will always buy my cars from Steve Lucas Honda.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Lucas Honda is my go to dealership.

Lucas Honda has excellent service. Their staff is very professional and helpful.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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